Address: 221 Park Pl Blvd, Kissimmee, FL 34741, USA
Phone: +14079350200
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Mariana Nieves
My mother in law stayed here for months and it’s an ok facility. Food could have been better. After like a month she was switch from north wing to south. She would complain about the aides but the manager (Leslie) would always go in and make sure she was good and address any problems. The secretary (Jimmy) was very sweet to, he always made sure to call me or my husband about any upcoming appointments she had and was always very friendly. Overall the facility would be great with the right staff you really just have to hope your loved one gets lucky with the right people
Caroline Hartz
My aunt stayed here from march 2020- may 2020 and while she was there she really enjoyed it, she said the food could have been better but for it being a nursing home she couldn't complain. Huge shoutout to Bryan from the therapy department who helped her with therapy and getting herself back on her feet. She was also impressed at the face the facility had wound care. She loved her CNAS Martha and Jimmy upbeat and crazy personality so thank you guys for all that you did while the time of her being there. If you truly want a decent stay for your loved one for rehab this is the one of the best routes to go with
Jennifer Kneefe
My aunt has been at several Rehabs in the area and she has always had horrible experiences. She just returned home after 100 days at the Terrace and while there she never had a complaint. The nursing staff took excellent care of her. The therapists went over and beyond any therapy she has ever received before. The social workers were very thoughtful and helpful. If your loved one needs to be placed in a Rehab facility I would recommend choosing this one!
Katherine Bybee
I stayed for three weeks in June and July 2019. The staff was outstanding, especially Carrie, my nurse. She won Employee of the Month while I was there, and it was ABUNDANTLY deserved!! The therapists and most of the rest of the staff were amazing. The only thing that needed improvement was really the food. But I guess that's a normal complaint for most medical facilities. Would definitely go back.
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I'm sorry but I don't know the name offhand. If you call them I'm sure they would be able to answer your questions.
Yes, my mother was there for a month and we took her for lack of attention. The therapies are very good but they take hours to answer the call of the interns. Really what it is to pay someone in the house is a place of these.
Shared
They take too long to answer the passer's call. Literally hours. They sit in the chair and are more than 5 hours without any attention. and even if the intern asks them to take him to his bed they ignore him. The therapies are fine, the rest I do not recommend.
Yes they do
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