Shoe Dept. Encore

Category: Shoe store

Address: Space, 93 W Campbell Rd Viaport, A116, Schenectady, NY 12306, USA

Phone: +15183743525

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

shelly leto

Jul 29, 2022

Need shoes fast? You can usually find them here. Small collection of purses and bags also. Separate clearance room in back. Cute toddler carousel in store.

abigail muller

May 1, 2022

Good prices, decent shoes, good customer service

charmaine mack

Aug 27, 2021

The employees there are very respectful and I apprecj the way they helped make our return so easy. Though I ordered online and just had the receipt, thry didn't go into the why's like other stores. I found a replacement fast and the exchange was easy

bulldod23

May 30, 2021

Nice store not too much in the clearance room

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Where is my confirmation/shipping email?

Shoe Dept. Encore | Aug 26, 2022
Craig Foote | Aug 31, 2022

Contact the store. They can let you know

What is your donation policy?

Shoe Dept. Encore | Aug 12, 2022
Ron Brooks | Aug 19, 2022

You would have to call store to find out. I do not know.

What sizes and styles are available in sketcher sandals size 9?

Anne Memoli | Sep 2, 2021
Camilla Cook | Sep 2, 2021

9 is available in some shoes not sure about those

do you carry men's size 7.5

Brenda Wyko | Sep 3, 2019
Ron Brooks | Sep 3, 2019

Yes, I do think they carry that size. But call first to make sure. Thank You a Google Guide.

What brands of sneakers are available

Steven Blomquist | Sep 3, 2019
Penny Crandell | Sep 3, 2019

Many brands

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Called this store weekday morn to ask if they had a backpack and the price. They responded "probably, and if we do it's probably not more than $50". Thanks for not helping me at all. Maybe this is why there's no business.

Susie Kinne | Sep 3, 2018
Pamela Rew | Sep 3, 2018

I know they have purses but I'm not aware of backpacks. It is a shoe store so I would also choose walmart or other department store over this one.

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