Pep Boys

WEST COAST RESOURCES REIT

Excellent customer service despite overwhelming customer volume. It took them two hours just to clear the line in the lobby while I waited for my new tire. They stayed well after closing to finish up transactions staying friendly and happy in the huge rush of customers. I'll be back

Sebastian Ortega

Not a good experience here. I was charged for a diagnostic plus over $400 in labor and repairs and the issue in the car still persisting. They didn’t even tell me what was wrong with the car. After 4 different times taking the car there they’re still not taking the time to fix it. Now is been 4 straight days in the shop, I keep calling every day and they simply say they haven’t looked at it. I don’t really complaint about places but the amount of money I’ve spend in this place and they days I haven’t had the car in Uber really should be concerning for future customers.

Luis Cardenas

I have taken my car to this place for years. Luis always take good care of me. He is professional and honest . Edgar the mechanic keep my car on point, always running great. I highly recommend this Pep Boys!

Adaljelys Vinas

Luis was very polite and extremely helpful throughout my service today. He was able to answer all my questions confidently and advised me of additional services needed after car inspection. I am VERY pleased with how my car is driving right now. My car is driving so smoothly and I thank the Pep Boys team for that. I've been to this Hillsborough location in the past and my experience is always great. The wait times are within reason, the pricing is good, and the lobby is always presentable. Thank you guys!