Tampa Solid Waste Department

Kevin Farrell

Terrible customer service. It was bad when Buckhorn was mayor, it has gotten worse under Castor. How hard is it to develop a culture of customer service?

Alex Thorn

The app works but the city doesn't. I used the app to contact the city everyday for a week about a dead pit bull that was dumped in front of my house. Every day they said they were sending someone out and every day no one came. They even told me they had already picked it up but with the app I was able to take a picture to show them it was still there. They then told me it would take an additional 3 to 4 business days to pick it up. This was after five days of continual contact. It eventually took a call to the mayor's office to get them to come out but this was after being bombarded by buzzards that had already picked the carcass clean.

Luis Rivera

So far no problems after 24 years here. I have been the problem a few times. The drivers do as much as they can. But it is up to us residents to follow rules. Custermer service was fast to respond to my issues. Thank you drivers and city of tampa for your service. Who would like to do their job? Ha.. not me

Christa Inscoe

Awful awful awful!!!!! Tax dollars being wasted. I understand holidays but there are missed weeks. I cut yard waste per requirement and bundle sticks. If a small woman can pick it up I expect a man can! Trash will be poking from the top (due to weeks missed) and it gets left. They do not even have to leave their trucks! Take some pride and god forbid effort into your jobs! If I did my job half a** I wouldn't have one!!!!