Vail Village Apartments

Joe Shields

It's been 4 months or so since i have submitted a request to have my A/C repaired. My A/C has yet to be repaired and my apartment is in the 85+ with 2 children both under 4. Vail village has offered no solution other than to keep waiting for maintenance. Within 2 years of living here, the community as whole has gone down drastically. If you are considering this complex, do yourself a favor and continue looking.

Brittany Trujillo

I followed up multiples times and came in person. They told me they had misplaced the key to the unit I was interested in and told me they would follow up once they found it. Never heard back from them. I would never want to live in a place that is unresponsive to their residents.

Lovelylady Allday

BEWARE i moved into the complex about 6 mo ago and now i am having issues and they want to just put a Band-Aid on the problem and not fix it. now keep in mind i told the maintenance department about this weeks ago and it was very small. now its huge i have a puddle of water in my apartment and they are telling me this kind of thing happens all the time and they are just going to come and patch it. My whole apartment smells like mold and soon I'm going to have issue due to the mold that is built up in my apartment. i had an issue with my ac and it took them over a week to fix and on top of that due to the ac issue i now have a 400 bill, keep in mind I'm in a one bedroom apt.

John Doe

This place deserves 0 stars but sadly it’s not an option. The office staff is awful, they will ignore you if they don’t want to answer a question or help you. You have to practically beg them to do their job it’s like dealing with the …