Merrill Gardens at Rancho Cucamonga

Sharon Bric

Every once awhile in life you find a spot that is the perfect solution to meet your needs. We recently moved our 99 year old mom from a care facility as she now needs additional care. We feel so lucky to have found Merrill Gardens in Rancho Cucamonga and the moment we walked through the door, we knew we were in the right spot. The facility is beautiful and even more importantly, every staff member that we’ve had the pleasure of meeting has treated us with respect and compassion. Their assistance with every detail of this move has been so helpful. We know that our mom is safe and we look forward to happy times for her in her new home.

Julie Potts

I moved to Merrill Gardens in Rancho Cucamonga and I lasted only 2 months in that HELL HOLE. Beautiful place but horrible service and the food is gross. I was paying over $8,000 per month. I am in a wheelchair and require extra care to go to the bathroom and to get dressed. On more than one occasion I had a man from maintenance assist me in the bathroom. I was dropped on the floor twice. I am covered in bruises because the staff is not trained in care service. If you are smart, stay far away from Merrill Gardens.

Charlotte Neill

Maria Vasquez, in Housekeeping, has been an excellent housekeeper for me. She works very hard to meet my expectations and completes her task nicely and always cheerfully. That is very important to me. I really appreciate all that she does for me. She makes my home “sparkle” when she has finished! Thank you, Maria!!! Hugs ♥️

Jeanette Manno

My Mom has lived here since October 2018. Merrill Gardens is an upscale Independent/Assisted Living Apartment Complex. It was a wonderful place for her and hopefully will be again. Covid 19 has been a very trying time for all of us but, even more so for the seniors who live in Senior communities everywhere. Total lock down for each resident. No outside visitors except through glass. I have only seen my mother to take her to Dr appointments. In the last few months of this pandemic they have implemented small group activities and rotating meals in the dining room at a safe distance. I only hope that not too far in the future my Mom will be living the life she did the first year and a half she lived there. (The short day trips, lunch & dinner with her group, cards in the afternoon, pool aerobics, and general enjoyment of the other people she became close with while living there. Merrill Gardens is lucky to have such a wonderful Activity Director, Jakina Tate. She has been a shining light through this trying time. Her fun ideas to make each day enjoyable and entertaining for the residents is unsurpassed. Recently the staff have implemented three different electronic programs (apps) for residents and their families to join to keep up-to-date on info and daily things going on in the community. Of course we get a lot of info from our family members who live there but these new apps are filling in the blanks of what is planned on a daily basis. Since March all meals have been delivered to each apartment. Learning to function during the pandemic has been trying for the staff. Everything changed overnight. Menus have had to be rethought for home delivery. During normal times in the dining room, the menu would have 2 different main entrées and monthly regular menu items to choose from. They have now made available the same type of menu for in room pre-ordering their meals. Jakina and the staff have made a point to visit each resident to brighten each day. The ice cream truck, hall doorway activities and workouts keep people involved. Just in the past week residents have been able to go walking in and just outside the complex. My Mom was used to walking outside the building every morning with another resident. March stopped that. She's 91 years old and is enjoying the walking and comraderie of the others. 91 for Mom is not what the norm is. She uses her iPad, Smartphone and other electronics like the pro she is. For others that are not as computer literate, Jakina Tate set them up to FaceTime with family and friends separately, just another great idea from Jakina. I think all the staff have been extra helpful and kind to the residents. God bless all of you for being there while we families can't. Merrill Gardens Rancho Cucamonga is a great place to live!