H&M

Category: Clothing store

Address: 8300 Sudley Rd, Manassas, VA 20109, USA

Phone: +18554667467

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Jessica Wendt

Apr 21, 2022

If I could, I would give 0 stars. The lack of customer service brings me to this decision. Coming from retail myself I have a lot of understanding what kind of work the staff has to do throughout the day. This isn't an easy job, I totally understand. I also understand that the staff would like to go home at the end of the day and are busy cleaning up and getting the store ready for the next business day. What I don't understand is, that we close off the fitting rooms half an hour before closing time, so customers can't try on their clothes anymore. After I searched for pants and tried them on the first time, I was out of the fitting room by around 7:25pm. I put everything back where it belonged and then tried to find the next size up. I point out that I didn't get asked once if I needed help, I'm fine with that. But then finding that the fitting rooms were closed after 7:35pm was very frustrating. Cashier couldnt care less, after I aksed if Someone could open them up again. So long story short , I went somewhere else to buy pants.

john woodson

Nov 5, 2021

For me, it is very refreshing to shop in a store where the staff goes out of their way to find items for you and to make sure you are happy with your purchase. Good quality, fair prices and very helpful and caring staff. 👍

Cindy Amaya

Apr 29, 2021

Store manager stood at the door and didn’t let me do a return three minutes before closing time and kept repeating “were closed.” I pointed at the time to show him, “it’s 6:57,” and he responded, “well my time says 7.” I’ve worked retail and I get it but jeez Louise it was only a return....

Chey_B101

Nov 10, 2020

H&M is cool and clothes are fashionable but they are expensive sometimes but half the time its worth it!

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Questions & Answers

Hi, are you guy's done remodeling?

patrick.the.youngin | Dec 16, 2018
Ni Limit | Dec 17, 2018

Yes they are open after the remodeling. I went in yesterday 04/19/18 for an online return. Happy Shopping!

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