PetSmart

Category: Pet store

Address: 315 Gellert Blvd, Daly City, CA 94015, USA

Phone: +16509970395

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–6PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Rita Jew

Jul 22, 2022

Last Sun, I made a reservation for my dog to be boarded at the Daly City PetSmart today thru Sun. I got a phone message that confirmed the reservation on the same day and an email confirmation on Mon. Since they require every 6 month Bordetella vaccine, I have to get my dog the extra dose of vaccine on Mon. Went to check her in this morning and was told that they have a new policy since May, and can only take dogs 14 years and younger. My dog is 15. They left me stranded right when I needed to leave for my trip. This is completely unacceptable!! The intake person did try to call around to see if some other pet stores can take my dog. But come on, think through your process when you are implementing a new policy: educate your staff who confirm the appointments, update your intake form online, put the information on your consent form and prominently on your website. Your failure to do all of these should not result in your customers scrambling to find care for their pets last minute. Sorry, but you just lost a customer for good!!

Ed Coffey

Jul 12, 2022

While the inventory was fine, the staff never asked neither myself or any of my four family members if we needed assistance. We were in a bit of a hurry. We found most of what we needed, but by the time someone came to help my son with feeder goldfish, about a 15 minute wait, my wife was checking out and we had to skip the fish. Two stars is being generous.

Sheila Hawthorne

Jul 1, 2022

Clean, friendly. My daughter's dog was at Doggie Day Camp. Great activities for him. If your dog or cat needs a "human break " this is the place.

Brad Jones

Jun 14, 2022

Incompetent Store Management and policies. I have been taking my pet here for years and ever time I go the policy changes. Today I was 10 min early and they would not check me in. Told me to go shop and come back at exactly my appointment time. Is this a new policy to see if they can ring even more money out of you. Then when I went back at exactly my appointments time they were too busy to even allow me in the room. Again wasting my time. The groomers are mostly very nice and competent and grossly underpaid. They should take money away from the incompetent store managers and pay the groomers better.

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Questions & Answers

Do you have the products of Dr Gs Marin Aquaculture

איריס רכס | Sep 2, 2019
Ming Wu | Sep 2, 2019

Yup

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What is the return policy if I no longer have the receipt? Can I use the credit card I used for proof of purchase?

Christina Sargent | Sep 1, 2021
211 MOB | Sep 1, 2021

Yes you can

Can you vaccinate my puppy ? I need Appoiment ?

Jairo Rubio Botello | Sep 1, 2021
Howie Feltersnatch | Sep 1, 2021

They do have an in house vet. So, I would say yes

Do you guys sell cockatiels?

Renee Chen | Sep 1, 2020
greg ford | Sep 1, 2020

They did have a few about a month ago. Not sure as of now

do you sell dogs

Jackie Chu | Sep 1, 2020
Antonio Vazquez | Sep 1, 2020

Yes and cats

Is there any teddy guinea pigs for sale my family wants one ( a Texas guinea pig is fine to )

Derpy Animation stuff | Sep 1, 2020
Ellen Wen | Sep 1, 2020

Question from this gentleman.I don't seem to see such pets sold.If you have time, you can go in and ask where you can buy it?Sorry, I can only answer your question.very sorry.Today is Christmas and I wish you a Merry Christmas!

can you adopt a hamster here?

Alice Werthman | Sep 1, 2020
Maria Daneluz | Sep 1, 2020

No you can only purchase them. Try the spca.

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Do you have that bark control

Marissa StaAna | Sep 2, 2019
Katie Ashley | Sep 2, 2019

Probably I would call and ask. I've never had to use anything other then treats and verbal reinforcement.

Do u guys cut bunny nails?

K G | Sep 2, 2019
Sophie Wu | Sep 2, 2019

I don't think so, there's a couple pet places in SOMA that I think do

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We are going to be in San Francisco on the Oct 22 thru 25, and our hotel does not accept pets. how much do you charge for a 7 month old Yorki. for boarding nights only.

Jesus Beltran | Sep 2, 2019
Heather Sweeney | Sep 2, 2019

I would find a dog friendly hotel, there are many in the area. It is about $50-85 a night for boarding

Do you have k9 sack back pack?

Tessie Ne | Sep 2, 2018
Ben Havilland | Sep 2, 2018

You have to contact the store this is just contacting other members

Do you have puppies

Ariana Garcia Montoya | Sep 2, 2018
Billie Billionaire | Sep 2, 2018

No my dogs are all grown now

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