U.S. Bank Branch

Daniel DeFilippo

I like USBank in general, but pick a different branch. Went in to apply for a joint credit card because for whatever reason we couldn’t do it online.. assured from the representative that she was submitting the correct paperwork. Turns out she of course sends the wrong paperwork. Long story short it’s been 2 months and i’ve had 3 hard credit checks and had to call many times and it’s still not fully resolved. Representative told us we would both have access and could start using the card in 48hrs 🤣 GM is ok though, but getter better people to run the branch

Brian Windgassen

I have bad experience I went there to open a checking account and save the account it just wasn't one of my purpose of getting an account for was my attention that's bad

Jaiden Amaya

Worst bank I've ever had. Every time I went in I was treated like garbage by the branch manager. My first experience there was opening my account and that went horribly because the branch manager immediately put a hold on my account because he thought I was stealing someone's identity, even though I had everything I needed to open an account, AND AN ID WITH MY FACE ON IT. I had to go through 3 different US banks just to get access to the money I put in the account. Then I got robbed and my information got exposed about a week later. So I went in for help on that and the branch manager again treated me horribly. He gave me the wrong numbers for help wasting my time, just put a hold on my account instead of letting me get my last bit of money out of the account.

Patrick Perry

US Bank acquired my mortgage and has repeatedly overcharged and found ways to take money from my accounts. USBank charges me for monthly late fees that were never in my mortgage contract. I had over $1,000 in backup money in my account that they constantly wittled down every month until I withdrew the remaining balance. Today they said I owed about $8,000 when the amount should have been under $4,000 for three months of denying my mortgage payments unless I paid their fines first. I also found out they have locked my account. Don’t do business with unscrupulous banks that steal from their clients!Good afternoon Patrick, thank you for bringing this to our attention. The experience you described is very concerning. We'd really like to speak with you about the situation so that we can look into this matter further. Please send us an email at [email protected] with your phone number and reference number 8452. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris