Fireplace Solutions The Chimney Sweeper

Category: Fireplace store

Address: 14248 Oxnard St, Van Nuys, CA 91401, USA

Phone: +18189097044

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–5PM

Saturday: 8AM–3PM

Reviews

Moon Z

May 12, 2022

Mark and the experts at Fireplace Solutions The Chimney Sweeper are top notch, caring, informative, clear, prompt and professional. I have worked with them for many years. They are my go to for chimney sweeping and fireplace assessment and repairs.

Garan Bales

Apr 24, 2022

Best chimney sweep around. I've been doing fireplace services for years I don't do sweeps this is the only guy a call or recommend.

Gokor Martunich

Oct 16, 2021

SHADY BUSINESS I called once to ask for inspection, they got all my info and disappeared. I called second time and had to give all the info again because their system was down. On the third day they are finally reaching out to me, but cannot make a call so ask if we can text. So I ask when they can come and see the fireplace and he says there is nothing he can do if he comes but a video inspection would be a more efficient way to check it out. (What?)He says it will cost me $325 and they offer cash or Zelle 🤣 how do you ask for cash if you don’t even want to come get it??? SCAM

Alma Dalnay

Aug 9, 2021

I'm not sure where you start. My whole experience with your customer service has been an ordeal. I was referred to you by a friend and have told this friend not to refer your company to others. I don't understand how many times someone must call to get service without having to conduct an intake every time you call and have to wait until someone calls you back. Given modern technology, I would think you would have a more efficient and seamless process of requesting service or returning a call. I would have dropped your service earlier, but unfortunately, Jeff had done the preliminary assessment. Never again will I use your service.

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Questions & Answers

Do you build fireplaces too?

Douglas “Douje” Smolens | Sep 2, 2018
Fireplace Solutions The Chimney Sweeper | Sep 2, 2018

We do do partial and full rebuilds of chimneys/fireplaces. Some can be repaired without costly major rebuilds, but some do need to be replaced to perform safely. Please call us for further information.

Do you service residential houses in Burbank Ca?

Nancy Vallens | Sep 1, 2021
Fireplace Solutions The Chimney Sweeper | Sep 1, 2021

Yes we do. Our service range covers most all of Los Angeles county

Do you install propane logs in an woodturning fireplace ?

Joyce Troutfetter | Sep 1, 2020
Fireplace Solutions The Chimney Sweeper | Sep 1, 2020

If you are asking do we install gas log set into wood burning fireplaces, then yes we do. Thanks for asking.

Does a remote- turn the gas on and off or just light the fire?

Rick Quest | Sep 1, 2020
Fireplace Solutions The Chimney Sweeper | Sep 1, 2020

Much like a television the remote activates the controller unit that manages both gas flow and ignition. So while not a direct effect, the remote initiates both gas flow and ignition.

do you sell fireplace inserts

Steven Levan | Sep 2, 2018
Fireplace Solutions The Chimney Sweeper | Sep 2, 2018

Yes we do. We have a multiple selection of inserts, logs etc. Please call us for further information

Are you available on weekends?

Fireplace Solutions The Chimney Sweeper | Sep 2, 2018
Fireplace Solutions The Chimney Sweeper | Sep 2, 2018

We work by appointment for weekend requests. If a weekend is the only time available for a customer, we make arrangements so the work can get done.

Do you replace the flu ina fireplace?

T and G Hanusek | Sep 1, 2021
Fireplace Solutions The Chimney Sweeper | Sep 1, 2021

Yes we do. Out work may involve reline for the flue or performing a partial or full rebuild of the chimney if is a masonry chimney. If you are referring to a metal vent then yes we do replacement when needed. Please call us at 8189097044 for more details. Thanks

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