Bob Francy III - State Farm Insurance Agent

Ross Layne

Bob Francy is by far the best Insurance agent I have ever had....and I'm a middle aged guy who has had many many policies through many agent. I have no affiliation with Bob outside being his client. And he did not ask me to write this nor am I profiting from it in any way. I literally do not know how Bob's service could be any better. His follow through is exceptional. He always does exactly what he says he's going to do and FREQUENTLY more than he promised. I have had a few very complicated claims which he has personally handled (when he could have certainly let his staff handle them). He even personally flied a claim for me from a complicated email I sent him with multiple files (pictures, receipts, etc.). He called me without prompting on SEVERAL occasions just to check in or provide status. What I like the most about him is you never feel like he is nickel and diming you. You feel like his primary goal is providing you the best service he possibly can rather than trying to save Farmers as much money as he can. The discount insurance companies are fine until you actually file a claim. Then you see why they are supposedly (even though I think I get a GREAT value from Bob) discounted. They will fight you at every turn trying to minimize their payout. And when they do, they will take ten times longer than Bob. His entire Staff (and I've probably talked to at least 6 of them) are amazing too. Always very knowledgeable, friendly and responsive. Before Bob became my agent, I would have never thought I you would ever catch me writing a Google review for an insurance agent. This is my first time and I should have done it long ago. Whenever State Farm signs on a new agent they should just tell them to do exactly what Bob does.

Stacy Greene

We had several questions about our home insurance and how State Farm could help. Bob and his team were amazing. We highly recommend State Farm and Bob.

Deanna Hurst

I cannot say enough wonderful things about this State Farm office! My husband and I have had our car insurance policies as well as a homeowner policy for close to 30 years. Whether it was just a general question or dealing with a claim, you can trust that you are in excellent hands! They will always do their best to find ways to help you save on premiums, they are super friendly, professional, knowledgeable and efficient. No matter who you speak to, you will get the same outstanding service. A special thank you to Morgan, who just recently went above and beyond the call of duty while helping us as we moved out of California. I was sad that we could not keep Bob Francy III's office as our agent. They felt more like friends and family than an insurance agent. You don't need to look further, I guarantee that that you will be more than happy with choosing this office.

Cecilia Fernandez

Bob Francy State Farm is the absolute best in the business! He and his wonderful team have the most amazing attitude towards their work as well as their clients; I have never had anything less than superb service. Ryan is my go-to guy; he is always available when I need help and makes me feel like I am the number one priority, as he goes above and beyond to ensure my family and I are taken care of. Thanks so much guys!