Kaiser Permanente Normandie North Medical Office

Randolph Nicholson

I called the pharmacy and the nurse was rude and impatient, just lacked customer service. I tend to notice that about most pharmacy workers. I did have a pleasant experience with an urgent care doctor there earlier in the year, Dr. Lin. Professional and courteous, did not try to hurry and get rid of me and was such wonderful person representing how patients should be treated. Definitely an asset to Kaiser.

Jeff Jones

Great experience in the NN Pediatric department. The Line was very long and the manager came out to help facilitate getting patients checked in. My experience with my kids was great all around.

josue galan roca

My wife came to the 16 weeks pregnancy appointment. Everything was ok with her appointment. What I don’t understand is why they are not allowing visitors. Why they don’t let the father being part of it too. I want to be with my wife listen to what doctor says about the pregnancy to get the necessary care for my wife and the baby Don’t say is because of COVID because that’s not the reason. If someone in the house has it the most probably is the she has it too. Does not make sense

Shadiya Zhang

Horrible urgent care experience, rude receptionist at the check-In window. Here is the steps you are expecting:First of all, you need to wait for 40 mins to talk to the receptionist, then you are told that you will receive a phone call from the doctor, and you need to wait for the phone call in your car. Then, 50 mins later you got the phone call. You are thinking that you could go back to the waiting room but no. You need to go back to the end of line for check in, 40mins later, you can talk to the receptionist for the second time and then you will get the real check-in, so you can wait another 30-50 mins to talk to a doctor. Before you get the phone call, no questions will be answered by anyone. If you are feeling horrible before you get the phone call, please go back to the end of line and waiting to talk to the receptionist again. Good Luck.