Kaiser Permanente North Hollywood Medical Offices

Category: Medical clinic in Los Angeles, California

Address: 5250 Lankershim Blvd, Los Angeles, CA 91601, USA

Phone: +18335742273

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Double Y

Aug 4, 2022

Terrible customer service. Nurses are incompetent with bad attitudes. I constantly remind them to please not talk down to me as I speak English and have a Master's Degree. Apparently asking questions for context, gives them permission to be rude and dismissive. Moreover, even when I try to speak to provide reasons for my elevated frustrations (which btw they created over several weeks), they do not let you because of the constant interruptions. And when they don't want to help you any more, you can expect to be hung up on. No follow up. I have to take care of myself and my family without the assistance of my doctor and the HMO that I pay every month because of the ego from the nurses. The nurses need customer service training and culture competence/sensitivity training.

D F

Feb 15, 2022

I'm not sure how Mercedes Narez became a doctor. I accompanied my mom to a doctor's appointment with Mercedes Narez and she was the worst doctor I've ever met. Mercedes Narez lacks the most basic qualities a doctor should have. She had the worst bedside manner, she was condescending and she didn't listen. Even worse, she misrepresented our visit in her summary (maybe because he doesn't listen). I wish I could give this doctor a negative star, but unfortunately I'll have to give her a 1 star to get this comment up. Kaiser, you have to do better.

Y.O.R.constructon & investments inc

Dec 9, 2021

Very bad customer service very hard to reach them they don't call you back I don't think they care about you they also put all kinds of restrictions during the covid for their convenient so they can give you a very poor service they didn't let us go into the building during their lunch one time I was there during the lunch time and they Kick us out they also do wrong Diagnostics

Keiko Suzuki

Feb 23, 2021

I had a worst experience with my first visit to Kaiser and new Doctor NAREZ today. She wasn’t listening and didn’t want to listen to my questions or complaints about my health. Very cold and not compassionate at all. But another staff was very friendly and nice. I want to give 5 stars for Mammogram specialist Kim. She makes me want to stay with Kaiser.

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Questions & Answers

Do you have urgent care

Contact Form | Sep 4, 2019
Xbox User | Aug 27, 2022

No, they don't. Panorama City KP has urgent & emergency care. For urgent care, get there early and grab a number to minimize wait times. Lines get long...fast! KP NoHo opens for medical appointments and pharmacy pickup at 9am. 8th and 9th floors.

can i get a flu shot in this facility

Henry Diaz | Sep 4, 2019
Xbox User | Aug 27, 2022

Yes, with an appointment. They sometimes offer flu shots during flu season w/o appointments but you would have to already be there for an appointment.

is there a pharmacy here?

Jordan Rouss | Sep 4, 2018
John Hyland | Sep 4, 2018

yes

What level is the labs on so I can get my bloodwork done? Need to know asap

Dean Rocks | Sep 4, 2018
Harut Stepanyan | Sep 4, 2019

9th floor

Is there psychologist mental health therapists at this location??

Carlota Shalygin | Sep 4, 2018
Anna Ayala | Sep 4, 2018

No, the nearest one is Reseda, and soon to open in Sylmar

Adress of pharmacy in palm springs 92262

chas Schwartz | Sep 4, 2018
Xbox User | Aug 27, 2022

1100 N Palm Canyon Dr #204, Palm Springs, CA 92262 Just Google it you dope!

Does the lab close for lunch?

Lisa Warren | Mar 7, 2022
Morgan Renken | Apr 6, 2022

Yes

Does kaiser north hollywood location has parking

Katy Figueroa | Sep 3, 2021
Xbox User | Aug 27, 2022

Paid parking with street meters or parking garage with pay stations at the stairs. You can also find 2hr parking on side streets.

With Kaiser HMO, how long does it take, on average, to be seen by a specialist (after PCP refers you)?

Kate Rainscience | Sep 3, 2021
Kurt yardley | Nov 7, 2021

Almost immediately by my numerous experiences. Even post - Covid it is within 24hrs ! Often I don’t make it home or even out of the building before I get a call. But most of these were pre-Covid.

Does Kaiser have dermatology/cosmetology facility

Noreen Enriquez | Sep 4, 2019
Craig bee | Sep 4, 2019

Yes on Dermatology Dept. @ panarama city campus Not at North Hollywood campus / No on Cosmetology Kaiser does not have a Cosmetology Dept. Take good care of yourself use KP.org message your primary care provider for all questions

Where do I park?

Jay “Eyem Ohkay” Gately | Sep 4, 2019
Craig bee | Sep 4, 2019

Park in the 5 story car park. The park is a self automated take a ticket carry the ticked with you get your ticket validation free...

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Is there an urgent care?

St Finbar School PTO | Sep 4, 2019
Ma Amor | Sep 4, 2019

No Urgent care at the North Hollywood location, only Panorama City

Is there an urgent care there?

Minnie Goode | Sep 4, 2019
Emily Wong | Sep 4, 2019

No, there isn't urgent care at the North Hollywood location, but there is at the Panorama City one.

What time does the pharmacy open?

cecilia sanchez | Sep 4, 2019
Harut Stepanyan | Sep 4, 2019

8:30am to 5pm

what time does the lab open

Alva Zweig | Sep 4, 2018
Chris Larin | Sep 4, 2018

9 am

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Is there an Optical/Vision Dept here?

nene_ patane | Sep 4, 2018
Anna Ayala | Sep 4, 2018

Not at this facility

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Can i get blood drawn there?

John Lau | Sep 4, 2018
Brian Pang | Sep 4, 2018

Yes

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How long does it take to recover from an abdominal hernia surgery?

Robert Max | Sep 4, 2018
Harut Stepanyan | Sep 4, 2019

4-6 weeks

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