O'Reilly Auto Parts

Pablo Castillo

Went in for brakes that the website said was compatible with my car, the “car experts” there said they were not. Then they tried to say instead of the listed $23.99 for the brakes, that we would have to pay $60 for ONLY the front brakes. They were very rude, condescending, and had zero clue how to help people out. I’m very disappointed in my experience there and I suggest that you, the consumer, don’t waste your time going to the OReilly’s on McLean in South Elgin. I’m a certified automotive technician who used to work for Advance Auto Parts, and I now know why people used to come in and say the same things I just said about this place. Save your money and go to Auto Zone, Advance, or even the junkyard for your parts, instead of being treated poorly from rude, uneducated people.

Jeffrey Bucholc

Great service. They go out of their way to get you what you need., when you need it. And they machine rotors too.

Mag Macur

I always thought this is great place to buy what you need for your car. My last trip end up ( my fault did not double check) terribly wrong. I asked the worker, really nice young gentleman for the windshield liquid. He came with the orange bottle so proud of himself he moved. I paid $11 thinking " wow even this price went up since last time". Got home, asked my son to add the liquid, and done deal. Few days later my hubby called asking what did I add to the windshield sprinkle since his windshield is so oily and he can not see anything. After farther investigation I find out we added coolant. Took us a while to clean the entire car and system. Now I will be on the loom out for that young kid.

steve jindra

Do not order online!!!! They take the money and don't deliver the part!!!! Second time they have done it. Sorry about it not being here, they must have not put it on the truck, maybe tomorrow....it was supposed to be here yesterday!!!! Order somewhere else!!!!!!Sorry to hear about your poor experience at your local O’Reilly store. We appreciate you bringing this to our attention as we strive to have the best parts available to our customers. We will look into this further. - O'Reilly Auto Parts