Buffalo's Shipping Post

Norman Moore

I won’t be using Buffalo’s Shipping Post again. I shipped 3 cases of wine from there in late February 2022 and the total shipping cost plus boxes was approximately $300. To insure the value of the wine, it would have cost an additional $3 per bottle, so I chose not to do so. Big mistake. The week after it shipped, I received a notice from UPS that all three cases were delayed due to “a train derailment”. Of course the wine never arrived. After filing a claim with UPS, UPS referred me to the shipper (Buffalo’s) for settlement. The person I spoke with from Buffalo’s was nice and cordial but said they were investigating the claim with UPS and would get back to me. They never got back to me. The only communication that I had with them was when I periodically followed up. I called them a total of 5 times to get updates and resolution. Never once did I get an update call from them. It really felt like they were just hoping I would just forget about it. Finally in early June, after I called, they sent me a check to settle for $100 per box plus a refund of the shipping fees (except for the cost of the boxes which they didn’t refund). So I was refunded a little less than $600 for wine that cost several thousand dollars. My mistake for not insuring. I’ve replaced the wine with direct shipments from the wineries and most gave me discounts due to the circumstances which was much appreciated. If I had it to do over again, I would have had the wine shipped directly from the wineries to my home. It would have been much less expensive than the $300 shipping fee charged by Buffalo’s. And, the wineries would have been responsible for getting it to me rather than having to waste significant time and money trying to get resolution. Highly recommend shipping directly from the wineries if at all possible and if you must use a shipping company to ship your wine - buy the insurance.

Cindy Starr

Super easy way to ship home cases of wine. Thanks for the great service!!! Everthing arrived in perfect condition and on time.

stephen fragapane

They did what they said they would do. Shipping time was quicker than expected. We also bought some wine there at half price and it was a good deal.

G Horelick

These guys are my default go-to for shipping my wine babies. I like that they have the option to download the forms so you can prefill the box inventory and save a lot of time at the store. The box cost includes foam inserts which was recommended by the gentleman who helped me process my boxes. I was assured I’d get my tracking number by end of afternoon and sure enough it was emailed as promised. Pricing was transparent and service met my expectation.