Kaiser

Category: Medical clinic in Santa Rosa, California

Address: 2240 Mercury Way, Santa Rosa, CA 95407, USA

Phone: +17075703499

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Booga Booga1

Sep 21, 2021

Staff is professional & Facilities are clean. Staff are very friendly. Good business model for Health care for everyone.

Maritza

Jul 27, 2021

From another worker: "Very cookie cutter environment. Everyone must document things the same way. Individuality, intelligence, education, and experience are not valued or appreciated. Workers are treated like mice on a wheel, given way too much work. Employees work through their lunch break and stay late to complete work without being paid for doing it. Benefits have been greatly reduced even as Kaiser makes more and more money. Services are not provided to patients in a timely manner. MDs have poor attitudes. Patients have died by sucide before they can get an appointment to see their doctor. It is a very unpleasant place to work." Personally, I felt attacked racially in a handful of ways. I was micromanaged, torn down verbally/emotionally and when I spoke up management would rather cover up their system than do something out it. There is a lot of favoritism, work politics and lack of leadership. You have to make it into the "in crowd" in order to make it. Patients/Clients are referred as "you do not have a customer." Medical/Medicare Kaiser clients are given to trainees. Whereas, if you have the higher end insurance or are a Kaiser employee then you get handed off to better treating clinicians/MDs. Everything is "in house" making it difficult for anyone to get proper care. Pros- benefits, trainings and retirement plan Cons- work/life balance, management, favoritism, work politics.

megan janet

Jun 21, 2021

I was early for my appointment as they request and had to wait a while. After i was in the doctor spent an adequate amount if time with me and seemed to hear and understand my needs. There was a little lack of clarity about a medication that was recomended and i ended up waiting for a long time in the pharmacy.

survivor97

Jun 14, 2019

Came here on a Friday morning to have my blood drawn , The laboratory opens at 6 AM which I was very happy about so when I arrived at 7:30 the parking lot was nearly empty I saw the security guard outside the building which reassured me of my safety. The building was clean in the laboratory check in was fairly empty one person waiting and one person being helped so I was immediately helped and sent back to have my blood drawn .score!! I was in and out of there in 15 minutes ready to take my day on thank you very much to all the staff and to Kaiser for providing this new location

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Questions & Answers

Is there a lab at this location; if so, what are the lab's hours?

Robert Rubino | Sep 1, 2021
Terry Scott | Sep 1, 2021

Yes I'm not sure about the hours though

does mercury way location have xray

Don Brown | Jun 3, 2022
Lonnie Houston | Jun 3, 2022

Yes

Is the lab open on Saturday?

Maria Hernandez | Apr 4, 2022
Lonnie Houston | May 4, 2022

The main lab yes

I had my 1st Maderna COVID-19 vaccination in San Diego but now I’ve moved to Santa Rosa and need to make an apt for my 2nd shot. How do I do this?

Liz Judy | Sep 1, 2021
Sandra Thrasher | Sep 1, 2021

Call 707 393 4044

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