Spectrum Store

Category: Internet service provider in San Bernardino, California

Address: 5244 University Pkwy Ste F, San Bernardino, CA 92407, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

J Johnson

Jul 10, 2022

For mountain cabins this is where you get the charter modem. Staff helpful. Make appointment. Easy in and out.

PAUL Hendrickson

Jun 5, 2022

Why Spectrum. Without a doughty your company has to many department that know one knows what's going on. I can say you've have 2 workers you have in the business tech department know what there doing . Hey they dont work for Spectrum. Isn't that Crazy!! For a change I've gotten my issues I seem to get every month..maybe taken care of. I can finally enjoy my service . I'll keep my fingers crossed.

Judith Dillon

Mar 4, 2022

The store itself is gorgeous 😍, however, the place was packed, (1) cashier open, other lady stormed out &said " I'm going to lunch (a Spectrum Employee).so we're down 1....they they got stuck.on 1 customer that needed both thier attention, so now we're down 0....so we watched both ladies help.the 1 customer, listened to her issue, f-i-n-a-l-l-y...the other came back to her post, called a name..they had left some time ago...it my was turn...

LINDA Stuart

Aug 18, 2021

The experience was great the only issue was there computers were down. I went in to make a payment the clerks were very friendly an helpful. They all had happy smiles on greated me the minute I walked it. It made .me feel so 🙏 welcome. It was a bright cheery atmosphere. I actually wanted to stay it mentally made me feel calm.

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Questions & Answers

Does the University Parkway office handle cell phone upgrades?

Sylvia Myers | Sep 1, 2020
Julia Marie (Jmarie) | Sep 1, 2020

Not at this particular location. However, you can pay your bill or handle customer service concerns.

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I have a bundle that includes my phone. My calls out are not going through...I cannot use the phone to report this to Spectrum. I have no phone service. My bill is paid in full, so what happened? How can I get my phone service back?

joan JOHNSON | Sep 1, 2021
Oscar Torres | Sep 1, 2021

Maybe there is an outage in the area. I would recommend you restarting your phone or going to a store to see what happening

Where can I get a new remote?

Kenn Perrah | Sep 2, 2018
Mario Thompson | Sep 2, 2018

You can go to the office on Kendall and University

can i get internet service only? im in need for school.

Marie Castro | Sep 2, 2018
Becki Scott | Sep 2, 2018

Yes but would go with someone else. Frontier has internet only. Had spectrum and it never worked. For months. Had them out 3 and 4 times a month. But i guess it all depends on where you live.

Do I still need WiFi if I have internet

Nikki Frazier | Sep 2, 2017
Lori Bunny | Sep 2, 2018

I would suggest it, because phones use wi fi as well

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