Address: 1092 E Hospitality Ln Suite A, San Bernardino, CA 92408, USA
Phone: +18662348826
Sunday: 12–5PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
J News
Very long wait, an appointment is best. Clerks were not that friendly. No receipts given for channel cancellation, no timetable given for when it takes effect or new billing amount!
Grant Taylor
It was a huge hassle just returning some equipment. I had 3 cable boxes, 1 DVR and 2 standard. I was returning 2 of the 3 boxes. I returned 1 DVR box and 1 standard. The spectrum employee (Elisha) marked that I returned the two standard boxes and kept the DVR box. I even told her "I think this is wrong, I'm returning a DVR box and a normal one, this receipt shows two boxes with the same model" she said with an attitude that "the serial numbers were completely different" I didn't want to stand there and argue with her so we left. But sure enough when I got home she marked that we kept the DVR and she deactivated and erased the standard one we did keep. So I had to call them and remove the DVR box and re-add the normal box. At one point the lady on the phone (who was actually very nice and helpful) said I have to go back to the store, I told her no, and she found a way around it. If the employee at the store would have just listened to me instead of becoming rude, it would have saved me a lot of hassle.
Karen Hanania
Very pleased. Pleasant and patient. Our credit card company was protecting us and declined the large purchase. The nice young man Oscar was very helpful and had to re-input our information multiple times trying to work with our credit card company getting it done.
Mardon Watson
Great place, good atmosphere, Got checked in early, and they were friendly. Ask for Oscar he's a great guy really helped my wife and I out with getting a phone. I gotta say definitely plan to come here more. (use spectrum as your phone you won't be disappointed) Thank you spectrum!
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Three workers one worker playing on her phone ridiculous wait time standing room only
Agreed. Wait times are ridiculous. Shouldn't have to make a goddam appointment, as expensive as the service is.
It's a remark not a question
If it wasn't for................
Not to the public
No you dont. They will just ask for your name to pull up your account
I don't want to give you the wrong answer check with spectrum when I was with them I didn't have too wait
You have long runs custom made
Yes, I believe so, but I think they would have a b better system than that. Give them a call.
Yesterday it was broken when I was there. I'm not sure but I'm coming back tonight to return my DVR. I suggest that you call them and ask for an arrangement of some sort such as extending the due date and explaining the situation. I'll let you know once I get there. Edit: The kisok is working as of today (Saturday). And theres only a handful of people.
Yes they are from 9am to 8pm call in your area for exact time
I believe there is a machine where you can make payments using your debit card inside Spectrum office.
Yes if that works great if not call a tech support at spectrum
I call when you will come and fix and return cable box when you will come to my house and see the cable box you will call me
Yes but only if your a former time Warner customer. If you were a charter customer the one by Val state is the only one
Because the$70,000,000.00 dollars they collect in taxes EVERY MONTH isn't enough for those greedy bastards7.
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