Costco Optical Vision Center

Category: Optician

Address: 13463 Washington Blvd, Marina Del Rey, CA 90292, USA

Phone: +13107542001

Opening hours

Sunday: 9AM–6PM

Monday: 9AM–8:30PM

Tuesday: 9AM–8:30PM

Wednesday: 9AM–8:30PM

Thursday: 9AM–8:30PM

Friday: 9AM–8:30PM

Saturday: 9AM–6PM

Reviews

S.

Jul 27, 2022

When I visited a Friday evening, I felt that the staff who helped me was impatient and didn’t understand my adjustment request. However, the manager has kindly reached out to me to understand the feedback and helped resolved the issue. I think that’s what matters and hence a 5 star.

Jithil Tharayil

Aug 14, 2021

Very friendly, knowledgeable and helpful people who work here. Went twice and both times I had a great experience. First the lady who helped me was very patient with an insurance issue and was really helpful. Next time the guy who helped me was really knowledgeable and even told me about a procedure that could help my eyes long term.

los angeles westcoast

Feb 19, 2021

I’d like to take the time to share my experience with Costco optical. I experienced an issue with terms that have not been clearly specified to me when I ordered replacement for my lenses. After a couple days, they called me to let me know that they were not able to replace my lenses as the brand of my glasses was not covered by their repair center. So I had to come back and pick up my glasses but at that point, they had scrapped the lenses so I was very unhappy and I asked for a manager. Tom, the manager came to see me and listen to my issue and made the necessary arrangements for me to be satisfied after the disagreement I had with the experience. He took care of my issue quick and nicely. That’s an example of 5 stars customer service. Linda

Brandon Na

Dec 27, 2020

If you see what time it is and what number I pulled, you’ll see I was 3 away and antsy to get out of Costco. So, I started timing it and only had to wait 7-8 mins to get help. The lady was very kind and helpful and it was definitely 5 star service. I should have tried the sunglasses on before I left, but because of Costco policy, I can return it as long as they’re not scratched. I barely touched them and they unfortunately were too small for my big head. Lol Great service tho.

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Questions & Answers

Do you need to take an appointment to see the ophthalmologist?

barbara Durieux Coanda | Sep 2, 2019
Costco Optical Vision Center | Sep 1, 2021

To save yourself time we recommend booking an appointment. To set up an appointment call us at 310-821-8382. .

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Do they offer eye exams?

Tori Peacock | Sep 2, 2018
Yihang Zhang | Sep 2, 2018

Yes

Do they take vsp

Norma Orozco | Sep 2, 2018
Tom Zambros (Tbone) | Sep 2, 2018

Yes they do take VSP

Hi, can I make an appointment for vision exam and getting contact lenses?

Dan Li | May 4, 2022
Brittany Moore | May 4, 2022

Yes you can. You can call their phone to set an appointment, or you can send a text message via number given during voice message system(if no one is able to answer at the moment). You will be contacted once someone is available and they'll help set you up with an appointment. They're very fast at responding.

Do you they take Medicare or Medi-Cal?

Lourdes Farias | Sep 2, 2019
Costco Optical Vision Center | Sep 2, 2019

Unfortunately, we do not work with medicare or Medi-cal.

What time is their lunch?

christina f | Sep 2, 2018
Tom Zambros (Tbone) | Sep 2, 2018

The optical department does not close. So you can pick up your glasses anytime between 9:00 am and 8:30 pm. However, Doctor Nishida's office is closed for lunch between 2:00pm and 3:00pm.

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Is a membership required?

Ibrahima Wone | Sep 2, 2018
Chula Latina | Sep 2, 2018

To purchase glasses yes

What insurance plans do you accept?

Konst Law | Jan 4, 2022
Costco Optical Vision Center | Jan 4, 2022

Hello Konst, We accept MES, VSP, Metlife, Spectera, Avesis, Davis, Superior Vision & VBA

Is there a discount on frames and/or lenses if I get the eye exam from the on-site Costco optometrist?

Mary Levin | Sep 1, 2021
Costco Optical Vision Center | Sep 1, 2021

We do not offer an additional discount if you see our on-site doctor. However, We are the pricing authority when it comes to cost on our lenses. All our lenses come with Scratch, UV, Anti-reflective and High Index 1.60 at no additional cost. We also offer AR Blue light filter treatment at no cost as well. Stop by our optical department for pricing.

can you do coloured lenses for prescription sunglasses such as blue, yellow etc

John Silk | Sep 1, 2021
Tom Zambros (Tbone) | Sep 1, 2021

Hello John, Unfortunately, we do not offer sunglass tints in blue or yellow. The colors we do offer come in Gray, Green and Brown. All of our prescription sunglasses are polarized. We also carry Polarized Drivewear Sunglasses. I attached a link with more information about our DriveWear https://www.transitions.com/en-us/why-transitions/the-technology/drivewear-tech/

Is costco optical open?

Aldo Robles | Sep 1, 2020
Jillian Mabin | Sep 1, 2020

Yes it's open. You can text for an appointment. It's the quickest

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My prescription is over a year old and for glasses only - I need to get contacts - can they renew my prescription and add for contacts without my having another exam?

Carrie Miller | Sep 1, 2020
Vicki Fisher-Lerer | Sep 1, 2020

Not if it is expired

Do I need an Appt to get fitted for contact fitting?

Moe Kumar | Sep 1, 2020
Costco Optical Vision Center | Sep 1, 2020

The doctors office does take walk-ins. However we recommend you set up an appointment so you don't have to wait too long. You can set up an appointment by calling 310-821-8382.

how much is eye exam and 2 pair

Richard Caesar | Sep 2, 2019
W479 OPT | Sep 2, 2019

Basic exam is $59.99. Glasses can vary depending on if you need Single Vision ($59.99) or Progressive ($129.99). The cost of the frames vary as well. Frames start at $49.99 to $169.99. however, we are running a special now where you get $40 off when you purchase an additional pair.

What are the doctors names? I went last year but can’t remember which doctor.

Kylie Snook | Sep 2, 2019
W479 OPT | Sep 2, 2019

Dr Nishida

Do I need a membership for the exam?

Choux | Sep 2, 2019
Tom Zambros (Tbone) | Sep 2, 2019

No membership is needed for an Eye Exam.

Is open on Sunday

Esther Rose | Sep 2, 2019
Costco Optical Vision Center | Sep 2, 2019

We are open on Sundays from 9am to 6pm.

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Is appointment necessary for eye exam?

Reverend James Daly | Sep 2, 2019
Costco Optical Vision Center | Sep 2, 2019

They do take walk-ins however if you set up an appointment it will reduce your wait time.... To set up an appointment call 310-821-8382

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Can you go as a walk-in or do you have to do an appointment for eye exam

centi g | Sep 2, 2019
Costco Optical Vision Center | Sep 2, 2019

You can walk in but I recommend setting up an appointment. They are usually pretty busy and the wait for walk ins may be long. however, if you set up an appointment you are sure to be seen quickly. To schedule an appointment call 310-821-8382.

do I need to make an appointment to get an eyeglass rx filled? I've had the tests and I have a perscription

judi davidson | Sep 2, 2019
Costco Optical Vision Center | Sep 2, 2019

If you have a Valid Eyeglass Prescription you do not need an appointment. Just bring a copy of the Prescription to our department and we can help you select a frame that is suitable for your optical needs..

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I have 4 pairs of glasses that I bought from Costco (2 sunglasses, 2 "regular"). I just had an eye exam and my prescription has changed. Can I bring in the glasses for new lenses (and not buy new frames)?

Ronald Lyster | Sep 2, 2019
Costco Optical Vision Center | Sep 2, 2019

If your frames are in good shape we can replace the lenses in your own frames.

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Do we need an appointment for eyes checkup?

JJ Russo | Sep 2, 2019
Costco Optical Vision Center | Sep 2, 2019

We do take walk-in appointment. However, Its less wait time if you book an appointment. Here is the number to book an appointment 310-821-8382.

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