Burnet Flats Luxury Apartments

Caroline Smith

I've lived at Burnet Flats for almost one year and I've had an extremely positive experience! The office staff and management are exceptional. They're transparent and really care about providing a good experience for their residents. The neighborhood/location is also wonderful and the spaces and amenities are great too.

Kirbie Koonse

We have loved living here! Katelyn from the front office is always incredibly nice and helpful with anything we ask of her. She replies to emails quickly and definitely cares about tenants. Austin has also been super nice and helpful. Honestly can only say good things about the management team here. The complex has been doing a lot to solve the pigeon problem and has made a ton of progress on it in the year we have lived here. They also do a lot of fun community things like free food and even free drinks at Little Woodrows. Overall a great place to live

Jessica Sanchez

The Burnet Flats team is by far the most superb and professional team I have ever met from always picking up the phones to always having a smile on their faces. Katelyn, Austin and Kellie and the best in the business. Would recommend BF to anyone looking for the perfect central Austin community to call home.

Josh Mitford

Moved here after touring and taking into account the things other people had mentioned in previous reviews. My experience in the first few months of living here has been great. Move-in was smooth and small cosmetic issues were addressed within a few weeks of move-in. You're paying for the location of this complex over all else. The interiors are NOT "condo" level as they advertise, the doors in the apartments are builder grade doors as is the molding and everything else. This is not a bad thing, I would still consider this on the high end of apartments, just don't think you're getting luxury high end finishes. Regarding some of the reviews I've seen, the management in the front office has been nothing but helpful. Some people don't like Greystar, but they are a national management company and have processes in place unlike smaller companies. Leasing office jobs are rarely long-term, so yes there is going to be turnaround. People who complain about this don't understand that job description. I've never seen any vandalism or theft in the parking garage--I will say the front office staff told me NOT to use the bike room as they are constantly dealing with theft, so be aware of that. The amenities are nice, rooftop deck is great. Pool is small and DO NOT get a pool view apartment as the property is dealing with a pigeon issue. They are trying their best with netting and bird spikes but still something to be aware of. The dog park is nice, does get muddy when it rains but overall one of the larger ones you'll find in this area. I can hear my neighbors drop things above me, but I would not say it is abundantly loud, to be expected living in an apartment. Lastly, I'll mention the water pressure is low in the kitchen sink which was mentioned in reviews, but overall everything else is normal. Overall, the complex is safe, relatively clean and most issues seem to be dealt with as soon as possible. You're ultimately paying for location to live here and some "nicer" apartment features, but by no means comparable to a new building that has under cabinet lighting or high end finishes. I'd tell a friend to tour here and check it out, so I feel confident enough to leave this review. I would take other reviews with a grain of salt, worth a tour and consideration. One last thing to consider is this is a SMALL complex overall, so with fewer residents and units comes a faster turn around for issues and higher attention to current residents.