Address: 1355 Belt Line Rd, Garland, TX 75040, USA
Phone: +19724141538
Sunday: 9AM–6PM
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–7PM
JR Cors
For many years I've used this place and loved their work. Its sad that the current staff is completely inept. The so called manager is totally incompetent and not worthy of even being called a manager. I took a vehicle that was in dire need for a proper wash. From the start, they said they would not be able to vacuum the carpet due to small glass fragments that could ruin their machine. I was ok with that, but did want the rest of the services performed. Dash, door panels, seats and exterior needed a complete wipe down. They charged $33 to do what was asked. When the car was "ready" to go, they had only washed the exterior and not touched the interior. I said "well if you wont clean the inside, give me a refund for the work not performed, just charge me for an exterior wash." I was being cool about it at first and had no problem paying just for exterior wash since it was already done. But Can you believe the manager had the audacity to say he did do all services so he won't be able to refund anything. I asked and said what has been done on the inside, he responded that it had been wiped on portions of panels only and could not do anything else without vacuuming first because of possible glass. Clearly thats not what I was told in the beginning. I do know there were glass fragments around carpet and do know car was filthy coming out of a body shop. But just deny service from the beginning completely instead of overcharging and saying job is complete, and saying you did the work when even a blind person would know the car was still dirty inside because it was not touched. Horrible experience I had with them today, and no, they did not give me a refund at all. One star is highly rated for such an incompetent service, definitely deserves 0 to negative stars
Jon Pierracos
Star Car Wash always does the best job of cleaning my 1962 Thunderbird! There is always a very friendly staff.
John David
Fantastic car wash. Not many car washes are as brilliantly ran as this one. Star Car Wash employees are personable and knowledgable of what you need, while offering a wide variety of services to keep your vehicle looking amazing and protected. Highly recommend the protectorant wax and the full detail. Even on a busy day they had my vehicle ready within the hour.
Depika Roy
I went there today for front seats shampoo and exterior body clean. I have been here before, didn't have any complains. However, today I was so disappointed after the service. I found a hairline crack in my windshield, which was not there before. When I complained I was asked to wait for the manager. The manager refused to accept that the crack happened at their location. I will not be coming to this location again. This is my first negative review ever.
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The five dollar wash does not include anything on the inside or tires. There is a charge to wipe down the inside and the wheels. If you want a wash that includes the inside and shine for the tires that wash is around $22.00.
One experience there was enough for me. I'll never go back.
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