Acelis Connected Health

Category: Home health care service in Livermore, California

Address: 6465 National Dr, Livermore, CA 94550, USA

Phone: +18772624669

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Billie Williams

May 6, 2022

Waiting for them to call me back,But did not call 4hrs . call them back they charge 265.00 dallars for two test . They wait 8 months to bill me.

B Katzen

Mar 15, 2022

Very poor service. They don't do their job in in a timely manner. What is most laughable, is they post the same pre-recorded message no matter what the complaint. Just what you want from your "health care partner". I wonder if they will post the same meaningless comment to my review.

Tracy Palmer

Feb 7, 2022

Worst experience!!! After working for them 5 years, they went through multiple payroll companies and each time you had to complete new paperwork, drug test, go through the new companies processes, etc. - this last time though, whew!!!! They lowered our pay, from $90 a visit to $30 per hour, could not keep paperwork straight, kept asking for my COVID card, I had provided 2 previous times, it was just a bit of a joke this last time!

Greg Kirchner

Apr 22, 2021

Orderd test strip refill for PTINR on 3/4, used last strip 3/24. Order has still not shipped as of 4/22. I have not been able to take my test readings for 1 month. Acelis has been accepting money from the insurance company for services they are not fulfilling to their patients. Their attitude is very poor and have yet to remedy fulfilling the order. This is a serious health matter for the patient that they don't care to understand. If you have an alternative by all means do not subject yourself to this. Just read the rest of the comments posted and the blanket response form Acelis Connected Health in addressing their concerns. BUYER BEWARE

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Questions & Answers

How do we connected to a human Acelis left a message for me to call them back as to why I didn't report my results last Friday. My doctor ask me to test again in two weeks not one week,

Colleen Lewis | Aug 1, 2022
Daniel Boughton | Aug 1, 2022

I can't help.

How do I pay my bill online?

Rachel Elder | Aug 31, 2021
Acelis Connected Health | Aug 31, 2021

Acelis Connected Health strives to deliver consistent, high quality, and professional service to our customers. We are happy to contact you today! You can also reach our Customer Service Department at 1.877.262.4669, option 5. We are open Monday through Friday from 5AM to 5PM Pacific Time. Thank you.

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