Planet Fitness

Edward Imbert

The gym is satisfactory, atmosphere and staff seem upbeat and friendly---no complaints there. The reason for 1-star is that today (8/21/22, ~5PM) is the 3rd time the club has been closed during normal operating hours with no posted explanation in the last several months. I have arrived shortly after opening (7AM on the weekends) to find the doors still locked and no staff present despite dozens of would be gym goers patiently waiting in the parking lot (same situation when I returned an hour later---ultimately I did not return that day) and now it is 5PM and the doors are locked with no notice despite closing being posted at 7PM. I called neighboring locations and was told it is known their is staffing issues here at Ithaca. This sounds more like "leadership issues". I have seen a half dozen or more staff present at random times in the afternoon, I'm not sure why they can't schedule staff to properly open/close. I'm sympathetic to what is going on in the world but management needs to come up with a system to notify customers if there is staffing problems. Again, staff have always been friendly and courteous, this is not directed at the employees as individuals, but as the location as a whole as this is not acceptable.

Joseph Denmark

I’ve been to many gyms over the years and many of them have been planet fitness. This is one of the worst ones I’ve been to. The facility is a good size but has a poor layout. Makes for awkward movement around the gym trying to walk past some machines, cables or free weights because they are too close together. The biggest issue is the cleanliness of the place. I’ve been in town and coming here for about three weeks now and I’m pretty sure nobody has vacuumed or mopped once since I started coming here. I have noticed some hair tumbleweeds when working on a machine or stretching. I’m tempted to go to the next closest one to find something better but it’s an hour away.

Medic59

Very nice gym - as you’d expect with any PF. It’s just off Rte 13 in Lansing by the Mall. Plenty of parking. Ithaca is a Collegetown setting so it’s a younger crowd at this gym. No waiting for machines.

Andrea Blackfoot

It was my first time in a gym in nearly 30 years! I was terrified, sat in the parking lot crying for 20 minutes lol. I finally worked up the courage to go in, the employees were so nice and helpful. Everyone there was just doing their thing. No staring or judgement. I had an amazing experience and can't wait to go back! The equipment is really nice and clean. The amenities are so awesome! I did the Total Body Enhancement machine and the massage chairs, so good!! I feel so good, I highly recommend Planet Fitness.