Crouse Medical Practice-Syracuse-Downtown

Philip Major

I know all of our health care providers are very stressed right now, but I’m dismayed by the service at Crouse Medical Practice. It often takes 5-7 days for them to call in a prescription refill. I recently had an appointment with my doctor. The nurse was quite rude. After waiting 15 minutes in the seating area without anyone speaking to me, I went to the window to ask for help - which is what they instruct you to do (ask for help if you have been waiting 15 minutes). The nurse who responded to me was quite rude and hostile. Today they left me a message. I called back and was put on hold for 15 minutes.

Tim Corbett

Dr Azar ordered an invasive test without even discussing it with me. I obviously have no trust in Azar and asked to switch doctors. They refused, saying it is "against policy." The administrator told me " we want you to be happy with your doctor," which is obviously not true, or they would have switched me to another provider. Going elsewhere

rackinfive Delia

I have been a patient there for 27 yrs. I started with Dr. Speller who was phenomenal. He then reired, and I got dr. Kronenberg. He was so so of a Dr. 2 yrs ago after kronenberg took a job with hospital. I was. Very very ill 1 yr. Ago. Gave the nurse my symptoms, and I coyld not sleep in supine position. The Dr. Would not call a script in for me. I called everyone I knew to get every antibiotic I could get my hands on! N 3 bottles of mucinex. Last june I had a UTI, WENT in to Dr. Lentz. They had me go to their lab. I've been in the medical field well over 30 yrs. They only called to have Routine urinalysis! When suspicion of UTI.THE SCRIPT SHOULD have called for a "Clean Catch" . Still having pain, had to go back I TOLD them they needed to prescribe CLEAN CATCH" MEAN TIME AFTER screaming they gave me a Antibiotic. .That doesn't treat UTI ! IN THE MEAN TIME I WENT TO A REPUTABLE LAB. Got the clean catch..and wahla! Blood in urine, the antibiotic that was wrong! I had a Bad reaction to! My advice the Doctors they have NOW Don't give a rats ass about you. And they just have you coming back. The doctors, don't even touch you to examine the issue!! I coykd go on and on about this practice. .seeking a new Dr. This practice is just Money Hungry

Harold Kyle

My wife and I have been patients at Internist Associates by Crouse for about 8 years now. They've always been courteous and helpful. During medical emergencies they always work me into their schedules well. It's nice that the lab work is right upstairs, and that the ER is right across the street, if need be. The only downside is the paid parking and it's sometimes hard to access/leave when students are in session.