Best Western Jacksonville Inn

Ryan Bowie

It was very clean place and the people were very friendly and very helpful. We needed an extra couple of hours so they allowed us to pay $20 extra so we could charge up our surveying equipment. We appreciate it

David Clemons

We booked a 3 night stay. The beds were a hard as the floor only lumpier. The room did not have the jacuzzi tub in it we paid for, and to top it all off the toilet wasn't even mounted to the floor. Nothing like trying to use the restroom and hoping to stay on for the full 8 second ride! When we went to cancel the rest of our booking, the owner told us there was nothing he was going to do about it. Worst hotel experience I've ever had. I'll be paying for the room here I'm not staying in, and for one at holiday Inn tonight.

Lola G

Positive: Appeared to be very clean and updated. The staff was friendly and helpful. Negative: The television in the breakfast dining area had a note on it that stated that the channel should not be changed from the Fox News Station. Some guests would be offended in being forced to watch that channel, and have an unpleasant breakfast experience.

Heather

Positive: Friendly staff and quick check in/out Negative: The ac in our room did not work, warm air all night-set the thermostat, & by the time we got to the bed to lay down,was back at 73°. The next morning at checkout, we told the desk about it maint. said was bc of outside temp.Has nothing to do with insi