Holiday Inn Express & Suites Jacksonville, an IHG Hotel

Robert

Positive: Clean. Near numerous restaurants. Front desk staff helpful. Negative: Breakfast selection meager. Overall could use a facelift.

Jeanie Roumell

The room was very clean. I know they are short staffed but I think they are taking it to the extreme. They don't go into your room to make the beds, you have to put your trash and towels outside your room when you need it taken. They won't give you anymore towels until you give them your used ones. The pool area was inside and very muggy. We couldn't stay long because it was so stifling.

Chasity Miller

A very different experience then any other hotels that we have ever stayed in. Only 2 pillows on the bed, 2 of each towel. We had to call and get blankets and sheets for the pull out. When we did they didn't have the ant blankets for the pull out. You have to have your trash and dirty towels in the hall by 9am if you want them replaced. Which is not told to you at the time of check-in. The room had a funny smell to it.

zeke

This was the second time I have stay at the hotel and both time have been great. I had a n great clean room. The breakfast was good. The front lobby was nice and clean. The personal was very nice and friendly. They treat you both with kindness and respect. I like to thank Dayna who had the breakfast area for her kindness and friendly way she treats everyone that came to breakfast.