New York State DMV - Harlem

Bobiradze Gafurov

OMG!!! This place is amazing. I visited this DMV location to get driver’s license. Read all the reviews beforehand and After reading lots of bad reviews i was super sceptic and prepared myself for the worst. But to my surprise, my visit was very good. Great customer service, very polite employees. It took me literally altogether 20 minutes to get everything done. Definitely worth 5 stars. 👌

Rosa Burgos

Organized and feel safe, security is on the premises. Please know that you have to set up an appointment with the motor vehicles department and people are already lined up in the morning. Security has forms that you may out while you wait, and answer your questions, they are very helpful. Walk-ins are allowed, from 11:00 a.m. to 2:00 p.m.

Jennifer Delmonte

I went to get my picture taken and vision test for my learner's permit was was in and out in 30 minutes. They did verify if I had an appointment and then instructed me where to go. Every staff member was very helpful and nice. My appointment was at 3:45 p.m. and there weren't many people at all. I was surprised at how smooth everything went.

Brittany Holland

I’ve been wanting to get my daughter an ID Card for months. I decided to try this location as it was more convenient for me. Please note you must have an appointment to get in. From the time we arrived to the time we left we had a pleasant experience. When you arrive, you show the security guards downstairs you email confirmation for your appointment. You then take the elevator or escalator to the 3rd floor where there is another security officer who will direct you where to go. Once we went inside, we stood on line to wait for a representative, we waited maybe 15 to 20 minutes. Once we gave the representative all required documents, she gave us a number and told us to have a seat. We sat for maybe 10 minutes until we were called up to the counter. The representative was very polite and helpful. She asked if we took pictures already, we took her we hadn’t. She then instructed us to go over to the photo section to have the picture taken and return to her. Once we went over to the photo section, I informed the representative what her coworker had instructed us to do. She was more than helpful and took the picture right away. We then returned to the representative who was assisting us. The representative also explained the enhanced version of ID’s/permits/or driver’s license is not what everyone think it is. It cannot get you both out and into the country (US), She explained you would still need your passport to return to the US. My overall experience at this location was great, I couldn’t believe I’ve never visited it before. Our reservation was for 7:00 pm and we were in and out. We went on a Thursday which is also their late night. A little tip if you know what documents you will need to fill out print them out at home and fill it in so when you get there it saves you time. This location also has a restroom. This location is accessible via public transportation.