Address: 6350 Christie Ave, Emeryville, CA 94608, USA
Phone: +15104558865
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 10AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–6PM
Israel Cisneros
I wrote a complaint to management and they took their time to understand the issue while remaining courteous and professional. Hopefully the issue we discussed is resolved or gets resolved promptly.
Yijia Ren
Unreliable leasing office with zero customer service. Very bad experience. I had an apartment tour scheduled at 5PM but no instruction was provided upon arrival. I called the service line they provided in the appointment confirmation email, and the agent helped me transferred to the leasing office - 20 minutes wait, no one answered. The agent told me they were not reachable. So I should just wait outside myself for half an hour? Nobody called back during my scheduled time and at the end I was not able to get a tour of the apartment. Please show some respect to others time and be professional.
Matt Kane
AWFUL - DO NOT MOVE HERE - Feces in elevator and hallways - Insects everywhere - Parking is very limited unless you pay out the @$$ for in-building parking - Packages and mail getting stolen - Fire alarms go off at least once/mo and sometimes multiple times a day and week - Garbage in hallways and other locations in the buildings - "Amenities" are hardly usable - The staff is NOT HELPFUL. They actively do not allow you in to their offices for in-person visits (not a COVID issue.. they let us talk to them in person before). They ask you to email or call. Emails do not get answered. Calls go to an off-site number and then connected to the folks in the office on-site. The issue is, the staff will not answer your call if you're a current resident. They will however answer if you're looking to rent a property from them. ** I tested this out - I called to request help/information about a package issue (happened literally all the time) as I was standing outside the office. The person on the phone said no one was available to take my call / they're busy. The staff was inside talking to one another... I called back immediately and requested information regarding looking at a unit. The person connected me through to an on-site staff and they picked up immediately and talked to me..** - I'm going to go out on a limb here and guess the management team will reply to this negative review before replying to any email from their current residence.... - Location is easily accessible but boring. Not much going on and close to the train
Vidya Chamundeswari Narasimhan
If only there were negative star ratings, this place would be at the forefront of that! I was supposed to have a virtual visit and received confirmation email for the same. 20 mins past my visit time yet no one bothered to reach out for the scheduled tour. I kept calling the leasing office with no response. Some of my calls got diverted to the call center who weren't able to get a hold of their own staff either!!! Such a pathetic and unreliable service . Never expected this and have never faced such a scenario before. If you can't honor the timings atleast have the decency to inform in advance and reschedule!!!
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We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.
To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.
Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.
You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.
The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.
If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.
Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.
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