Address: 777 Church St, Lake Zurich, IL 60047, USA
Phone: +18475500555
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Gary Faber
My mom loves members of the staff and has made good friends there but their food is repetitive and not that great, they are short staffed and they don’t act on the complaints of residents.
Judy Mccosky
I want to send out a big thank you to the staff at Cedar Lake. So very compassionate and are taking good care of my mom, Josephine Basquel. They have gone beyond to make sure she is comfortable and happy. A special shout out to Wendy and Elizabeth at the front desk who have made sure my mom’s Xmas gifts were brought to her room and the batteries needed were in place and that she knew who they were from. I can’t tell you how much you all have lifted my spirits during this COVID pandemic when I’m not able to go home and visit her. Gratefully, Judy McCosky
Zack S
Almost a half a million dollars over the course of my grandparents living here. The staff and administration are god awful, every holiday here has been hit or miss.. either we are able to reserve time and set aside space for my (rather large) immediate family, or we are shut out and end up having to spend it away from our grandparents. Unfortunately and both fortunately, my grandparents were removed from this facility recently due to a medical issue (prior to covid and unrelated to covid). Had to fight the entire time until today , day of public post to be able to actually pick up their belongings... my grandparents spent months away from their possessions to just have their possessions haphazardly thrown into boxes.. multiple belongings damaged. If they treat you like this on the way out imagine how they're treating your family behind closed doors... very worrisome.. Edit as of owner review 7/10 My grandfather died july 7th without having his possessions. Regardless of COVID protocols their items should have been handled with care. You need to understand that when a location has your families possessions it isn't always the best route to jump to immediately filing a claim also given the circumstances. My family can say that it's all fine and dandy but in MY OPINION which is why this review is MY VIEW: you threw their possessions in a box and called it a day. My family gave up being frustrated because of my grandfather's passing. Take this as an opportunity for the future instead of insisting all is well. Thank you for your time reviewing this. But honestly, someone's property should not have stayed at your location for the better half of a year. Especially memory care patients who rely on their normal routine and things that make them comfortable
Theodore Sword
We checked out many places for my Mom, and Cedar Lake stood out from all the rest. Mom moved in last month and she loves living there. The staff are all very nice people and genuinely seem to care about my mom. She now has people to help her with anything that she needs, and she still has all her own furniture in her own apartment. Our family is glad to have found a great place for her.
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Hi Shirley, we do not. Thank you!
Hello, we have 86 total apartments at our community. 62 are reserved for Assisted Living only and 24 are Memory Care. We would love to have you come by and view some if you are interested? Feel free to contact us directly for more information. Thank you.
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