Ronald McDonald House at Stanford

Category: Family service center

Address: 520 Sand Hill Rd, Palo Alto, CA 94304, USA

Phone: +18333677642

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Arlie Stark

May 2, 2022

Loved it close to hospital able to walk

tiger meredith

Apr 7, 2021

My family and I are very greatful for this place that we pretty much called our second home for 3 months while our baby was at lpch. We would not have been able to be with him by his bedside everyday waiting for the day we would get to bring him home. Very accomodated for us cause I had my baby 2 months early so we did not have time to plan for our stay but this house found us a room in less than 2 days we were very lucky and they provided a range of helpful guides to help make arrangements or classes and even pump rentals thank you thank you so much.I dont know what my family would have done without this place.

Bryce Griffith

Aug 27, 2017

My wife and I had the opportunity to stay at the Ronald McDonald House Stanford after the birth of our daughter. We were so lucky to get a room here as we live so far away and commuting was out of the question and getting a hotel in the area would be crazy expensive. The house offers many amenities such as free laundry facilities, full kitchen setups to use when ever needed, Continental breakfast options daily, counseling services, and so much more. The thing that could use improvement is in the staffing department. I feel that the organization of the facility could use some improvement. Overall the RMHS is a great option for families.

Kristin T

Apr 5, 2016

Kicked us out without warning because we had a little food in our room when we live 12 hours from home and our newborn baby has months more to stay at the hospital. We have been having to sleep in our car and they were incredibly rude to us and wouldn't help us in any way. They can all go to hell

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Questions & Answers

Can my daughter stay with my other children 14 and 17 my daughter is 20 and will be in charge while I'm at the hospital with my my other son while he is inpatient .and if she leaves my children unattended would the family be kicked out

Maggie Sanchez | Sep 1, 2018
Mario Sanchez | Sep 1, 2018

Yes, your 20 year old daughter can be left in charge but she also has be registered at the front desk in order for her to get an extra key for the room. If she leaves the kids unattended there are consequences, but it's mostly your responsibility.

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Can you provide me the mailing address to mail a box with a patient's school books? Thanks

Lisa Delgadillo | Aug 31, 2021
Ronald McDonald House at Stanford | Aug 31, 2021

Hi Lisa, here is our mailing address: Ronald McDonald House Charities Bay Area 510 Sand Hill Road, Palo Alto, CA 94304 You can find our mailing address and more on our website here: https://rmhcbayarea.org/about-us/contact-us/ Thank you!

how long does it take to get a response regarding room availability

mariana vijeila | Aug 31, 2020
AK 26 | Aug 31, 2020

They will typically call you the day before if there is availability. I have called in advance to get an idea but generally it's not till the day before. I recommend calling and confirming that they have received your reservation request. Best of luck.

If we send mail to a family staying there will you get it to the right party?

Evelyn Logan | Aug 31, 2020
Arteenis Velasquez | Aug 31, 2020

Yes if their still there.

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Can I mail letter to guests

Rick Lopez | Sep 1, 2019
Spanish Fly | Sep 1, 2019

Hello Rick. I"m almost certain you can mail a letter to their guests. Call them and ask for the mailing address to send guests a letter.

Does Ronald McDonald accept donations of next-to-new children's books and art supplies? And, if so, do you offer a receipt to donors? (I am a resident next door at Vi who has a number of these items barely used.)

Linda Larson | Sep 1, 2019
Sarah Love (Izzy) | Aug 31, 2020

I believe they do. I donated toys and such and they offered to write a receipt.

Hello does anybody know were we could stay or have any ideas, We are from out of Town an my mom has cancer an needs to stay for 3 days because of medical reasons at Stanford please help, I am a veteran an we just don't have the money for Hotel

Chris Hernandez | Sep 1, 2019
Patrick Quyo | Sep 1, 2019

There's certain criteria in order to stay at the Ronald McDonald House. Here's a link to their housing request: https://lushersolutions.com/OnlineRegistration/Stanford

Where can we eat or buy food?

CarrollAnn Adams | Sep 1, 2019
Liz Rice | Sep 1, 2019

If you are there for an extended time the Ronald McDonald House staff provide a shuttle to Walmart and Costco once a week. Otherwise, the grocery stores are close by. Try to avoid going to the stores between 4 and 6 as the traffic in Stanford gets very thick.

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Do you have any openings for Monday and ck.out Tuesday?This is for a active patient on chemo.

Denise Soares | Sep 1, 2018
Bryce Griffith | Sep 1, 2018

You can either download the app or call in to try and make a reservation. I know they are very busy so try making your reservation as early as possible.

My daughter has an appointment on nov 2 and a surgical procedure scheduled for the next day.. would we be able to stay at the Ronald McDonald house for this

freddie ortega | Sep 1, 2018
Bryce Griffith | Sep 1, 2018

Its possible to get in for something like this but you have to submit a request for housing. This can be done either by going to their website or using the RMHStanford app.

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