Hassett Ace Hardware

Uriel Hernandez

Good small, local shop. Friendly staff. Very limited selection of good quality items. They can do very basic house key copies, any other key (car, old door) they will likely struggle. I live around the corner and they'll meet my hardware needs about half the time.

Iggy I

Great neighborhood store for your quick needs/grabs under the DIY umbrella. All of the associates are very welcoming, friendly and helpful! Almost prefer HAH over big box stores like Lowe's or HD.

Boris The_blade

The location of this place makes the store a bit of a monopoly for most of Palo alto, Stanford, and surrounding communities, or at least for those of us whose main transportation is not a car. This factor magnifies any of the customer-unfriendly decisions and policies this store may take, and not price matching their own online listings is one of these decisions. I headed to the store to buy a specific item that they had in stock at a slightly higher price than Home Depot. I chose to ride my scooter instead of driving my car to the slightly farther away Home Depot, because environment. However, when I got to Ace, I saw that their in-store price was higher than online, and quite a bit more expensive than the Home Depot listing. I asked the staff to price match their own website, but they refused. Which made me order the item I needed online just to pick it up right back there a few minutes later. Such an asinine rule serves only to be inconvenient for the customer, and doesn't save anybody any money or time. Get better, Ace.

Charlie Foxtrot

I love this place and the staff are eager to be helpful, but they get deliveries as early as 5am on some days. This not only wakes up neighbors in all of the surrounding apartments, but is also a violation of allowed delivery times (after 6am). Not a very neighborly thing to do.