888 San Mateo

Ali Khaledi Nasab

I saw a lot of negative reviews online in Google, Yelp, Apartments.com etc.. after I sent a request to tour the property. Hence I reached out to the office to see if they can explain. I tried calling their office but they did not have the option to speak with anyone!! In response to my email inquiry about the bad reviews, not only they did not acknowledge any shortcomings in the past, they have been trying to blame everyone including unknown users and former employees. Also they have been trying to remove the reviews but thankfully they have been unsuccessful. They wrote the following: "Quite a few of our reviews (both positive and negative) have been submitted by unknown users or people that we suspect as past disgruntled employees. We have definitely worked hard to get Google, Yelp, and other review sources to remove these false reviews to no avail." With the above in mind, this property does not seem to be an idea place. --------- Update: After I posted my review, I received an email from the manager. The email is as follows, and to me it is unprofessional. Over multiple emails I asked for explanations and made multiple calls, they never provided a good reply and dodged the questions in different ways. Once I posted my review they got disappointed on me!!! See the email below: "We noticed that you posted a negative review on our Google page. While I did appreciate your feedback and will look back at how I can improve my customer service, I do wish that you would’ve been able to communicate with me any specific questions you had about our reviews. I would have been glad to go over all of them with you. However, I feel that you already made up your mind based our reviews alone and not a personal experience. If you read through our reviews closely, you’ll notice the inconsistencies and blatant jokes that were posted. I am disappointed in how you approached this situation, but again I do wish you all the best."

C Lee

I have recently moved here starting beginning of January. We looked at couple of places close to downtown Burlingame before deciding on 888. Randi and Michelle has been super helpful from the tour to our move-in. The whole process was a breeze with their help and quick responsiveness. I was impressed by their thoroughness and attentiveness during the move-in. They were both very helpful with information and made sure we were taken care of. Glad to be in the community!

Yuixan Groshev

Thanks Kathy for coordinating my package delivery last week. That would've really messed up the surprise for my wife's birthday had I missed that! It's helpful we now have access to packages at night when the office is closed, unlike the prior owner where we could only collect packages during their office hours (which were when I was at work). Great party space in the community room. Our friends were totally impressed with the place, and your team couldn't have been nicer getting everyone in when I was running out to meet the food truck.

Cuck Schumer

My wife’s boyfriend lives here. Cute place, but unfortunately herpes runs rampant here—as my wife, her boyfriend, and I discovered last night. The place is basically a fraternity house for middle aged divorcees. The management, what management? Wasn’t aware there was management. They do have leasing agents who will convince you that you’re looking at a 5 star hotel. Unfortunately, their leasing agents—as they are the only persons who work here that I ever witnessed—lack the critical skill of receiving packages. You would be more likely to get your Amazon delivery if dropped off at your door in the Tenderloin in the middle of a bunch of heroin users than you would at this place. I’m convinced this place’s business model revolves exclusively around move-in and move-out fees as leases rarely extend over a year. Also, a small contingent of evil Trump supporters live here—if that’s not enough to make you stay away, I don’t know what is.