The UPS Store

Dustin Lanz

UPS on Trinity Parkway is sometimes not open at 10:00AM. Even though the site says it opens at 10, their employees don’t always show up to open the store on time. Call ahead on Sunday’s to confirm they are open.

Tony Shi (GBMceramics)

We went in to get some documents notarized. Despite how complicated our documents were, the store associate (America) made our process a lot more pleasant and less stressful. It was an amazing experience. I would highly recommend this UPS store! Thank you, America!

Haroon Noori

Visited this location with an online UPS quote ($134). All sizes of the box were written on top of the box, but I used a measure tape to make sure I got the right size. Once in the store, the guy changed the price to $200. I asked why and he said my measurements were not correct, he used a tape that showed each dimension of the box is 0.1 to 0.15 inches wider and he count it as 1 inch for each dimension, making the shipping price $66 higher than what I had. I kept explaining that this is not right, but he didn't care since he knew I wanted to ship the package as quickly as possible. So I chose to ship it at a lower rate of $180 which took 3 days longer. But he said, he won't confirm an exact delivery date and it might take much longer. I felt horrible to be honest. I will never visit this location again and will try my best to stay away from UPS. My wife always tells me to read Reviews before visiting a location, but I don't. Thanks to this store, I will be checking Google Reviews for every location, prior to visiting. Avoid this store!

Casandra Jacobs

This location was much better than that in Lodi off Kettleman near Lowe’s. The employees were friendly and quick, unlike my experience with Andrew at the other location. They treated my like a person instead of an inconvenience. Thank you guys I’ll be bringing my business here instead from now on.