Guarantee Auto Repair

Category: Auto repair shop in Stockton, California

Address: 1611 Mariposa Rd, Stockton, CA 95205, USA

Phone: +12094667664

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–3PM

Reviews

Enzhotix

Jul 7, 2022

Horrible customer service. Front desk worker seems unhappy. Took my car in once for a diagnostic and charge me for not being able to diagnose it. Guarantee auto repair needs new humble personal

Tausha Rodgers

Apr 7, 2022

i am super pleased with this business. i recieved better help than i had expected. super friendly staff quick convenient service. Thank you guys you are AWESOME!!!

Isabel Garcia

Feb 24, 2021

I took my vehicle back in October, yes they were friendly they called me when they found out what the problem was so I can authorize the repair. I got it fixed, took it home and it shut off on me while I was driving. I called my brother in law to come look at it and one of the parts was not put on properly. So I take it back and let them know that the part was loose so if they can fix it. I picked it up they had told me they topped the fluids for me so that was nice of them. I was not working at the time so I was not driving as much. I finally started working and my starter needed to be replaced. I took it to another mechanic to get that fixed. Then one day it started sounding the same way as when I first took it to guarantee. So I got it diagnosed He told me it might have too much oil in it. So I had a mechanic look at it and sure enough the dipstick was full of oil. It was drained and wow. I also found that the vacuum they supposed to fix was not even properly put on. So they took it off and tightened it and put it back on. Now my vehicle runs smooth. I took it to guarantee because they had worked on my daughter's car and they did a great job. Yes they are friendly. I'm just disapointed and I won't ever take my vehicle back. This is the picture of all the oil that was drained yesterday. Update: I had to buy another car and nobody has contacted me.

Joanne Karg

Aug 15, 2020

From the time that I started coming to this company for repairs on my car they have been so good to me. They are up front and honest with you and they are always willing to work with you. They are very kind,Down to earth but professional at the same time. I can't say enough good things to say about Omar either who manages the front desk. He is so polite, friendly, never seems to loose his temper and always professional.I would highly recommend this company to anyone who ask me. Thank you Guarantee Auto for making my experience a good one and please keep up the good work. From a happy customer.

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Questions & Answers

How do I contact the manager about a repair that Omar is unwilling to try and resolve? He just tries to charge more $$$.

Emma Smartaz | Aug 31, 2020
Macnoobius Fik | Aug 31, 2020

Gotta talk to corporate because he's just following protocall but i wouldn't go to them unless you have all of your money up front by law after 14 days they can put a lean on your car and they charge storage fees $34 a day.If you can't pay get a lawyer and try and take them to court if your car is worthed.They try to sell my car.I just went through what your going through.Is the car yours or are you paying it off

Do you have a payment plan

Ken Doss | Sep 1, 2018
Guarantee Auto Repair | Sep 1, 2019

Hi Ken , we do have financing 90 days same as cash . We do have payment plan it all depends what you looking for . Give us a call so we could better assist you. Thank you Guarantee Auto Repair 209.466.7664

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Can I leave my car tomorrow and pick it up on Thursday?

Marcelo Lopez | Aug 31, 2020
JASH 76 | Aug 31, 2020

I have never been to that workshop. I could not tell.

Do you have a tow service?

Andre Davis | Sep 1, 2019
Alex Ross | Sep 1, 2019

I don't work there, you can call their local number and ask. If you have insurance your tow coverage will work if you are local

Do you do body work?

Anthony Granados | Sep 1, 2018
Guarantee Auto Repair | Sep 1, 2018

HI,Anthony Sorry we do not offer body work at this time. thank you

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Are walk in 's welcome?

Careen Mcgraw | Sep 1, 2018
Tyreak Trahan | Aug 31, 2021

Yes

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