Papa John's Pizza

Key

This Papa John's location in specific was outstanding. 87th and Loiret. It was busy as hell, the inside is super small, and they had a lot of staff there. Even with the plethora of orders I overheard the employees complimenting each other on doing a good job, verbal assurances of lite at the end of the tunnel, and managed to wish every driver a safe trip on deliveries. I worked in the pizza business for almost 15 years, and they were flawless!

soft _

I ordered a pizza at 8:30 and didn't have a pizza in my hands until 11:00. Delivery drivers from this location used to be able to find my apartment no problem, but lately I've had to give multiple rounds of instructions before it gets here and tonight the first pizza never arrived at all. My tracker just said it was delivered and I received nothing for a 40 dollar order. After calling in to ask for another pizza, I was told that the driver said he left it outside of my apartment in my building without knocking. That's not doing the job at best and outright lying at worst. I believe it was lying because I was checking outside my door and never heard anyone walking around my building (thin walls) plus it's always the same guy-an unfortunately disabled man who struggles to find my apartment, and who always knocks when he eventually does. I'm not a hateful person and I know everyone has to make a living, but I believe it goes without saying that a pizza delivery person should be able to deliver a pizza. Much appreciation to Alex who answered the phone. He made the effort to call after the second order was sent out to confirm that it arrived. He also gave me credit towards my next order. I can't wait to use it and wait another three hours lol Very sad to think that, had I not called, he would have never known that I didn't get my order because this dishonest driver reported it as having been delivered. Unforgivable behavior! Alex deserves better!

Chad Hunt

Update8/31. Free food again lol. Order here through your favorite delivery place and they will make it wrong every time. At least they are close, but Doordash refunds the entire amount. Updated. AGAIN!!!! Please order here if you want FREE FOOD. LAST WEEK: Wrong orders over and over. Want free food? Order here🤷 Sad sad business here.

Roy McDaniel (Roy)

The reason for the 5 stars is for Mark, during the Chiefs game I called before half time to order a carry out Garlic Crust Large. Mark effectively described it could be a 45 minute wait or longer, he was alone. Understandably a wait during a Chiefs game. So I asked what would be a good time for me to arrive, he told me to show up at 1:20 and he'd start the pizza and it would take about 6 minutes. I arrived to see this dude actually was all alone on game day in a predicted snow storm!! We knew yesterday, apparently who he reports to, did not. I watched this guy answer phones, lead deliveries, take orders, make the orders and then bake and box the orders, then the dude did a quick spot mop! ALL BY HIMSELF. Holy smokes, you dont find team-members like Mark, they are a unicorn in the retail world. I asked could I take some pics to post and he'd be visible in them, so I captured a couple. That store needed a minimum of 2 team-members, ideally, 3 considering we all knew the snow was coming and we had a home game. I'm not gonna blast his boss negatively because I dont know what happened or the "why" facts. Perhaps some folks called in sick or weather bound. Regardless, Mark, you kicked a** that Sunday and the pizza was perfect. Thanks for the great service.