Address: thru and online order pickup only, 8805 Shawnee Mission Pkwy Drive, Merriam, KS 66202, USA
Phone: +19134325944
Sunday: 6AM–2PM
Monday: 6AM–2PM
Tuesday: 6AM–2PM
Wednesday: 6AM–2PM
Thursday: 6AM–2PM
Friday: 6AM–2PM
Saturday: 6AM–2PM
Vocals 43
This is the best donuts in the world I got the fresh glaze hot donuts in the Midwest they should definitely give me a lifetime donuts because my family and I are really big fans I have 9 children and we love this place always great they also have other donut flavors as well I truly recommend them to everyone who loves great 👍 donuts
Izzy Bryars
Just left here after ordering one donut and a drink. Got to the window and didn’t get the drink and the worker named Gabriella told me that they were out of it so I gave her the money and drove away. They gave me the wrong order so I came back and just told them that I think they gave me the wrong order. They ask for my receipt and i pull it out to look at it, and I see they’ve given me the receipt for the wrong order. So I give it to them. Fast forward they claim that this is what I ordered and they quickly pull the “we all three heard you” card. It turns that they misheard me and thought my drink was a donut. That’s all fine, except that they couldn’t just say they misheard me and became accusatory. All I wanted was a donut and they couldn’t even give the correct change when I asked for it back. I am a young server and servers like these are the reason why people hate the younger generation.
Karen Brown
I stopped at this Krispy Kreme at 6:30 am on May 5 to pick up four dozen donuts for my work. I live 45 miles from my job and this Krispy Kreme is 30 miles from my home on my way to my job. By the time I got there I had to use the restroom (morning coffee). I went up to the door and there was a sign on the door that said lobby open for online orders. When I went inside the manager asked me in a very sharp tone do you have an online order pick up? I told her I did not and immediately she stated I would have to go through the drive-through. I told her I needed to use the restroom and could I please do so? She stated yes and as I walked away to go to the restroom she turned to her employees and said, what is so hard about reading a sign on the door? I told her that I had to use the restroom and could not wait. When I came out I asked her what her name was. She would not respond to me. She finally looked at me and I asked her again for her name. She turned her back and would not respond. She then turned to me and stated there was a sign on the door and told me to leave the store. As I left the store she started yelling other things at me that I could not hear as was halfway out the door. I will never go back to the store again, my work will just have to do without donuts.
Connie Winkley
Kudos to the owner/manager on Tuesday, May 2nd about 9::00 am for our visit with grandkids who had never been to a krispy kream donut store to watch the donuts being made and treating us to a delicious sample!!!! Great customer service!
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