Americas Best Value Inn & Suites Chincoteague Island 1999

maria fazzolari

It one respect it was my own fault for not complaining when I was there. We were 2 people … given 1 towel( I had my own with me and so I didn’t complain) the tub was stained, the floor was dirty, the tray and the coffee pot was filthy, even the folded wash clothes were dirty. We were so sickened that it truly put a damper on our stay in such a beautiful town. It does not have to look modern… but it should have definitely looked clean and it smelled like it looked. I have never written a review before, good or bad but I had to this time with my disappointment. No place to leave pictures, too bad, I have plenty. Chincoteague is amazing and unless this place cleans up … find another place to stay.

Rodrigo Ribeiro

Only good thing was the location, and the staff I interacted with was friendly. Now, I have stayed in many cheap places, which I really don't mind when traveling solo. However, my room in this hotel was disgusting. Besides that typical strong musty smell of places that had never seen any kind of renovation or deep cleaning, things were just plain dirty. The coffeepot looked like it had never been washed; there was something nasty in the water reservoir which I could not identify; microwave, besides dirty, had a mismatched plate that would not turn, rendering it basically useless. The carpet was so disgusting I would not dare step on it barefoot. It was bad!

Mark Hall

Older building, older rooms, great location and price, sits between two coffee shops and an ice cream shop. Easy travel to the state park. Will stay again because of price.

Jennifer Malloy

After finding roaches and other insects in my room while staying on this property I was promised a refund by the manager. The manager now refuses to process the refund. My children found a previous occupants apparently soiled underwear socks and other clothing crumpled up in dresser drawer a few minutes after checking in. The first night I was there I was awakened by 1 inch cockroach crawling on my body. I spoke to the manager immediately after I found the cockroach on my body. At first he insisted there were no roaches on the island or on the property. After asking what I wanted him to do, the Manager agreed to refund the amount I paid for one night. I asked him at that time if he would honor this refund if I stayed the rest of the night and he assured me he would. Later that night as I could not sleep I took pictures of more roaches and other insects all over the bathroom floor, around the microwave, the sink and on the beds. The next morning I reported all this to the manager who insisted roaches do not go on beds and in fact reported that he walked by my room at 1 AM and said I had been fine and sleeping. I feel deeply violated hearing this. I repeatedly asked for written documentation of my refund in the following 24 hours and was not given any. When I tried to check out and discuss my refund, the manger was suddenly and conveniently "out of town." However the managers wife did assure me my refund would be given to me, and even stated sometimes with changes in weather roaches can come out. She still did not provide me proof of the refund I would be getting. When Priceline called to confirm the refund the manger still was "out of town" & upon returning he denied all suggestions that a refund was offered and essentially implied I had lied. This is not the sort of treatment I associate with a reputable hotel chain. My family has been placed in unsanitary conditions.