Aegis Living Pleasant Hill

Beth Hostetler

My father in law was there for 1 year and we recently moved him out due to dissatisfaction with care . While we appreciate dementia is difficult and Covid presented unique challenges ,our issues were consistent lack of communication and follow through . My father in law was bathed only a few times in one particular month and despite requests to communicate with us when he refused, this was not done . Several calls were made to the head of patient care without response . He went unshaven for weeks many times.. I was promised a weekly phone call for updates and this lasted 2 weeks . I have also recently found wrongly charged fees for lab work of almost $2000.00 with no reconciliation yet . I myself am a nurse and case manger and I would strongly recommend a close look at the place before considering especially for someone with memory issues and mobility issues .

Andrew Finlayson

I have a family member who is moving in on Monday. So far the staff has been the highlight - while the facility is in good shape and feels safe - it is always the people who work there that will determine the overall experience. While it is too earlier to give a complete evaluation, my family and I are hopeful at this time and so will lean towards giving a positive review.

Alex Vinogradov

Very pleasant facility.

Shahab Moradian

My dad recently moved into the Aegis community in Pleasant Hill and our experience has been amazing. The facility is clean and organized with a super friendly staff and everyone there makes you feel special. Lee Kaufmann the GM has made us feel like family and his attention to detail is incredible. My dad enjoys the activities, dining, tenants and staff. It is a family run business and it shows via the culture they have created in this thriving community. I highly recommend this facility to anyone who is looking for a good assisted living for a loved one.