Address: 1940 W Sylvester St, Pasco, WA 99301, USA
Phone: +15095439894
Sunday: Closed
Monday: Closed
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: Closed
Friday: Closed
Saturday: Closed
Woody Britton
Great experience. Provided excellent service.
John Wright
Master Craftsmen at his trade. Very nice to do business with as well as being trustworthy. I don’t go anywhere else when I have windshield problems. jw
Bonnie Christiansen
I took my suv here to get passenger door window, on drivers side, up from between the door after it fell all by itself. Never had this happen before. Called an made an appt, an Dan did a excellent job an it did not take long at all to get this done. Highly recommend Glass Doctor!!
Vincent
Dan is hands down the best glass technician in the Tri-Cities. He gives you good value for the money and does a fantastic job. I've been to a lot of glass places to get my windshields fixed, he is easily the best I have ever been to. I even brought my mom to get her windshield fixed because I trust him so much. To be clear, it takes a lot for me to bring my family to a business. He has definitely earned it. If you haven't tried him, you're really missing out. I highly recommend this business.
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Currently, most Glass Doctor locations use urethane with a one-hour safe drive-away time from when the new windshield gets set. No need for blue tape or any holds on washing your car. You are fully protected at the 60-minute mark. Please be sure to check with your local Glass Doctor to ensure the type of urethane being used.
For auto glass, we have the best guarantee in the nation upon installing a new windshield. If you choose our Windshield Protection Plan, you’ll have coverage for a full 12 months. Should you get a rock chip in your new windshield, Glass Doctor will repair it at no cost to you. Our Windshield Protection Plan covers all rock chips received in the first 12 months — no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield at no cost to you for the glass material. Depending upon the type of coverage you purchase at the time of original install, you may be responsible for the cost of labor, adhesive, and moldings.
Unfortunately, tempered safety glass, by design, cannot be cut. It is designed to break into small pieces when cut or broken to reduce the risk of significant injuries to the person breaking it. Using safety glass, of which “tempered” is one type, is mandated by state building codes in specific applications like doors, sidelights, showers, etc. Please call Glass Doctor if you want more information on this topic.
Yes! We do replace rollers if needed. Of course, we try to clean the tracks and rollers and adjust first. If that does not work, we will discuss replacing the rollers for you.
Scratch removal in residential glass and light commercial applications is not a commercially viable solution. Basically, it is labor-intensive and not very successful. Furthermore, if the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and on larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.
CALL THEM. Google questions is not a reliable way to contact anyone.
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