SERVPRO of West Forsyth County

Nancy Gerrety

Serv Pro was a blessing. They came and helped after a 50 ft. tree fell on our house just before the first snow fall of the season.They removed carpets and dry wall that was affected by water damage or destroyed by the tree. They saved as much of the cabinet doors that they could. We had electrical issues and they brought in generators to dry out the house and prevent mold. They winterized the bathrooms for us to prevent pipe damage with the cold weather. They also drained the water heater to save us from plumbing issues. Trey and Keith treated our belongings as if they were their own. Very pleased with their services and would recommend their services to others.

Jamie Street

Will and the guys who responded to our house were outstanding. The response time the day of the incident was very fast. When the team got here they were very fast and efficient in the clean up and removal of soiled items from the house. Will was very professional and informative about the entire process…we are very satisfied with the service we’ve received from Servpro of West Forsyth County

scott buschelman

Our issue began on a Sunday night in mid-August, when I woke up at 1:00 am and abruptly realized that we had a main water line break. Turning off the main shutoff wasn’t any help, as the break was before my main shutoff, and was in the middle of my wall. By the time I got it turned off at the street, we had 80% of our lower level standing in water. I was given a couple of companies by my Insurance, and just happened to pick Servpro – which I am now glad that I did! Early Monday Morning, Michael Watson, Jeff Williams and crew were at the house ready to start the mitigation process. The sheer amount of water caused the mitigation process to go longer than expected, so, for the better part of a week, I had numerous fans and dehumidifiers going 24/7. The Team’s knowledge allowed them to understand that the process needed to continue until all areas were dry. The team was extremely knowledgeable and professional. Being somewhat new to North Carolina, I am not familiar with any contractors in the area, so I opted to hire Servpro to be my restoration company as well. There were a few little hiccups along the way, but probably more misunderstandings than anything. The main goal was to have my house put back together as good, or better than it was, and that goal was ultimately accomplished. With Servpro leading the way, they had Ward Interior as the painting company. They couldn’t have made a better decision – Chris, Brian, Greg were awesome to work with, very professional, and probably some of the best at what they do! I couldn’t have been more pleased. Servpro then had Got You Floored for my flooring needs. Again, the crew was extremely professional, and a shout out to Anthony and crew. I didn’t get to know them as well as my painters, as they were able to re-floor my entire lower level in about 2 days. Awesome quality work, and much appreciated. From mitigation through estimating and finally restoration, Jeff Meadows, and his team, as well as the 2 other companies contracted out, it was nice to not have to worry about things, and have faith they would get done. Thanks again to all of the crews involved! I hope I never have the need again, but if so – I wouldn’t hesitate to go the same route.

Ben Brenner

I would highly recommend SERVPRO of West Forsyth. Last year on Easter Sunday I thought it would be the perfect day to hose off the lawn furniture for the spring. While the weather that day was warm, I didn’t realize that the cold winter had cracked one of my pipes. After I finished with the furniture, I came into my finished basement to find water pouring out of the ceiling. SERVPRO West Forsyth was our second call (after our insurance agent) and the call was returned promptly. They then had a team to our house that same day (did I mention it was Easter Sunday??) and the team immediately got to work. After a few days of methodically drying out and some repair work, they had our basement looking as though nothing had ever happened. I can’t thank the team enough for the professional and thorough work they did for us.