Chipotle Mexican Grill

Category: Mexican restaurant in Syracuse, New York

Address: 3496 Erie Blvd E, Syracuse, NY 13214, USA

Phone: +13154463530

Opening hours

Sunday: 10:45AM–10PM

Monday: 10:45AM–10PM

Tuesday: 10:45AM–10PM

Wednesday: 10:45AM–10PM

Thursday: 10:45AM–10PM

Friday: 10:45AM–10PM

Saturday: 10:45AM–10PM

Reviews

Lanisha Stackhouse

Jun 23, 2022

The last 3 times I've been to this location I have had issues. Today I was missing items from my bowls/ given the wrong flavor Izzes & had dry black beans in my chips. Last week I was missing chips/ given the wrong flavor Izzes and the time before that I was missing a burrito/given the wrong flavor Izzes. It takes two seconds to go over an order to make sure everything correct. I won't be going to this location anymore even I rather drive further just to know my order is made correctly 🤷🏿‍♀️

Nhi Diec

May 11, 2022

I usually love Chipotle, but this one in particular is run very poorly. My husband and I have gone here multiple times and 80% of the time the white rice is undercooked, if not completely raw still. The cleanliness of the restaurant gets 0 stars. The staff is not good when it comes to not dropping food into other containers when putting together someone's meal and their rolling skills are not good. The only reason we still go to this restaurant is because it is the only Chipotle close to us and we have no other choice. Thankfully one is opening closer to us in the near future and we will never be returning to this location ever again.

William Golembieski

Dec 14, 2021

Been a Chipotle customer from the start in Denver. This location is absolutely horrible. Will not be returning to this location ever again. I always order online and it has been wrong multiple times, have come in numerous times and have had terrible customer service, and was actually YELLED at during this last visit. This location has serious issues with food quality and customer service. It’s tarnishing the brand. To the owner/manager of this store: You’re fking up one of the easiest chains to operate. Maybe go find something simpler to do since you clearly cannot handle the basics.

Stephen Fessenden

Oct 20, 2021

Can be super busy, especially Friday nights. But there is a reason for it- they make the most consistently good food of any Chipotle I have been to. I always order online for pickup and it is perfect every time. They made me a weekly repeat customer. Unfortunately online orders aren't available as often anymore, but I have to let them know how awesome they are.

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Questions & Answers

Are you open for walk in orders or do you have to order online?

terry kennedy | May 13, 2021
Maibu Shabani | May 14, 2021

Online only right now

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Do you deliver?

Kimberly Kalil | Aug 12, 2019
Jeremy Ciesla | Aug 13, 2019

Yes they do with a $10 minimum if you order in the website or probably the app and select delivery during checkout. You might be able to call in an order as well

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