The Zoo Health Club

Allison schofield

I started the Zoo membership and redwood personal training in March it was good for maybe a month until I stopped hearing from my trainer and was unable to book sessions. I reached out to the manager to find out my trainer quit and was going to be with a new trainer 2 weeks later. My second trainer only wanted me to book one session a week even though I pay for 2 sessions a week. After only 2 sessions with him he stopped responding and I was unable to book. I reached out to the manager coach Corey and he told me he’s been meaning to call me(this is after 2 weeks again) to tell me that the other trainer quit. They put me with another trainer I booked my sessions with him showed up and he was with someone else and told me he forgot to book the sessions and was unable to train me that day. After that I tried to cancel but coach Corey asked me to give the trainer another chance. I went on and had 2 weeks with the new trainer until again he stopped responding and I was unable to book any sessions this month. After my 7th time reaching out I contacted the VP Marc to cancel. He told me to cancel I would have to give a 30 days notice and pay a cancellation fee. The total would be around 1000 for me to quit when the only reason I am canceling is because I have been unable to book sessions. I did not receive anything I was promised. The fact I was ignored and had to wait 2 weeks to find out my trainers quit I find ridiculous. When I first signed up I recommended them to my family and clients. 3 of them who signed up also had similar Issues and are told they are stuck in a contract and there’s nothing that can be done

Alex Gagnon

I've been a member of the Zoo for about 4 years now and I have loved every moment. I've gone through multiple transformations just through the equipment they offer. The other day I finally decided that I wanted to take the next step. I wanted to see how far I could go. I only have limited knowledge and understanding around weight lifting and running. I struggled to put muscle mass on while maintaining consistent cardio. So to have effective cross training to succeed and perform as a hybrid athlete I met with Coach Cory who is a manager for Redwood Personal Training. Our intro session was absolutely fantastic and redwood definitely has the resources and knowledge to understand the sciences behind fitness and performance. Naturally I figured why not try something new and I signed the contract. Looking forward to seeing where this all goes.

Yiyi De War

Super friendly and professional gym for all age groups! I love the variety of machines provided within the facility. Also offers great classes for group trainings and yoga. Highly recommend this gym in the NH area. Great manager (Ernesto) as well!!

Janna Hruby-Savage

If you are looking to be pushed, look no further!! I think it’s safe to say I’ve found my home gym and trainer. I have been coming to the zoo for a little over a month now and decided to try out some personal training with Redwood. I was fortunate enough to have the opportunity to train with Marc. WOW. After the workout he took me through… HOLY MUSCLE BURN! But, at the same time, I didn’t want it to end! I can already feel myself getting stronger. 💪🏻🤩🙌🏻 THANK YOU MARC AND THE REDWOOD TEAM!