The Home Depot

Dale Morrison

Great service today in the plumbing aisle. The gentleman was so helpful an was able to explain the law clearly. Thank you so much.

Pat Alderson

I just wanted to say that it's really nice when staff members ask if I need any help because most of the time I do! Several people were very quick to come up to me and ask what I needed. Excellent customer service. It's really good to see and makes me want to make a special trip to this location as opposed to a couple of the other home Depot locations in Northern Connecticut and West Springfield where I've actually complained to mgmt when people have actively declined to help...they're on break, they're not on duty, they are busy laughing witha coworker etc. Great job team westfield.

Linda Candage

So very, very disappointing and difficult to deal with. Ordered a lawn mower that was scheduled to arrive yesterday. No lawnmower. Told via online -texts, I could cancel per my request. Today, I see it is allegedly arriving tomorrow. I shared texts about requesting a cancelation and was told my account had been charged and my only option was to return it to them when it arrives *at my expense or they could charge me for them to retrieve it. I told her I was contacting my credit card company and she said "well, we already have your money" I told them they can pick it up and not charge me. The manager laughed and said "well, I don't know what the policy is for that". She also laughed when I told her I canceled the order yesterday and she replied "you spoke to someone at headquarters, they don't know what they are talking about ". She then sarcastically told me goodbye.

Paul Thomas

This place is one stop shopping with a bag of chips and a side order of onion rings. All the employees are polite and professional, they know exactly what they're talking about and will lead you in the right direction.