Address: 1501 W Ridge Rd, Rochester, NY 14615, USA
Phone: +15856215700
James Burns
Where to start. Every single piece of furniture in our room was broken. Leg of the chair, face of the drawer etc.. cobwebs hanging from the ceiling. No TV remote. Disgusting, can't believe they are still open. We checked out within 10 minutes of arriving. Walked in, walked out. Never again
Marquelle Adkins
Price was nice and front desk was well trained and friendly...but whole hotel smelled of various types of smoke. Got into non-smoking room and it also smelled of smoke and had a huge hole in the carpet. We decided to ask for our money back and found another hotel across the street.
Amber Harewood
This hotel was terrible. Food on the floor, crack bags on the floor, lighter on the floor, dirty tub. False lashes on the floor. Behind bed gross. Room falling apart. Hallway horrible. Trash in the hallway. Elevator gross. Trash on the floor everywhere. Smell in the elevator, hallway and rooms are terrible. Couches in room old dirty. Room outdated. Rooms overpriced for sure. Bathtub floor rubbing off. Horrible experience. During a pandemic you would think places are extra clean not this one I don’t even think I saw a thing a hand sanitizer in the lobby. Do not stay here ever. 0 stars
Sonja Ocker
We stayed here a couple of years ago and we were unhappy. Old hotel, in need of improvement, smelled of smoke, bathrooms were lacking, some outlets didn't work. We (accidently) booked it again this year for the same annual event and I was very concerned. But this time everything was completely fine! Still a dated hotel for sure, but everything was clean, no smell of smoke, room was fine, breakfast was good and James at the front desk was wonderful. After this year's good experience and the good price (the rest of our group paid way more at a nearby hotel), we will very likely book this hotel again next Feb when we go back.
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They do, but the jacuzzi is in the bathroom
Thru are usually very accommodating.
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