Chipotle Mexican Grill

Renee Long

The food is usually always tasty. My concerns are the recent hires are not very keen on customer service. Portions being provided need to be equal to the person in front and behind me. When I asked for a little more of the protein I was told it would be “double” which I clearly wasn’t asking for. Then she preceded to lather the next patron with a full dish of steak. I’m confused as the portions shouldn’t be subjective. Maybe the company should have measuring cups instead of a spoon. As far as customer service they cost your company a burrito bowl and a burrito, and a pretty loyal customer. I decided to leave the half filled items with them. Spent zero dollars.

Job Valluthamannunkal

Very nice and friendly location. I love the bowls. Never had any unpleasant experiences. Very nice team!

Katie Dukes

Absolute garbage every time I go! I always hope it’s better as it’s so close to my house but I’d rather go to Victor and spend money on the gas! Today was no different, ran out of nearly everything before they decided to prep more, there is a line out the door nightly so you think they would learn! But nope! Asked for chips, saw them lined up on the shelf and was told that they were only for online orders!!’ What!?! Only online orders!? You have a line out the door and you are worried about running out for online orders! Don’t go, staff are rude, and they give you small portions because they don’t want to run out!

S Ruch

Hands down, the worst Chipotle I have been to! We're here from out of town and did an online order. Our order of 2 bowls was supposed to be ready at 7:20pm. Walk in at 7:21 and get told "its gonna be a minute." "A minute" turned out to be 20 minutes. The staff seemed to be in complete chaos and there was not a single manager in sight. Got back to our hotel and one of the bowls was wrong. Was so fed up, we didn't bother calling, we just ate the bowl without all the toppings we ordered (and paid extra for, ie: guac). Noticed people that had been waiting when we walked in still waiting when we left. Staff making in person orders were standing around when there were no walk in customers. They did not appear short staffed, just completely unorganized.