Shoe Dept. Encore

Category: Shoe store

Address: 601 Donald Lynch Blvd Solomon Pond Mall, Ste N270, Marlborough, MA 01752, USA

Phone: +15084855167

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–6PM

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 11AM–6PM

Reviews

Brandan Fulla

Jun 23, 2022

The new manager just told me that she wants to go home and that's the reason why they're closed early. I've been coming here for years. Due to her negligence as a customer service representative manager to this major this company just lost a loyal customer. I'm a manager to a billion dollar company and I would never talk to anyone like that. I'll go elsewhere thanks

Craig Anthony Evans

Aug 20, 2020

Great 👍 selection of sneakers 👟 and shoes 👞

Amy Colangelo

Nov 18, 2018

Good selection and good prices. Employee that did help us was friendly and professional. However, before he came to our rescue, we waited in line while the only other employee appeared to be chatting with a friend for quite some time.

Deborah Boulay

Jul 14, 2018

Terrible...bought pair of sneakers Tues which the sales person disappeared for 30 minutes. Finally found another pair of shoes and sales person. Brought my sneakers home wore around house for a little bit realized they were hurting . Tried to return and they said soles were dirty! No way....awful...now stuck with 55.00 sneakers I cant use. Will not be returning to this store. Buyer beware

Thanks! Your review is awaiting moderation.

Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places