Dr. Olai V. Sam, MD

Debra Joy

I didn't see either of these doctors when I was there. I seen Dr. Chatthil

Keila Michelle Barreto-Ortiz

Dr. Olai Sam such a great doctor. Amazing! Love how comfortable I feel by been able to share my concerns with her in Spanish. Yes! She also speaks Spanish!!!!

bella marie

Have an over active thyroid and it’s been abnormal since I was a teen and saw dr Sam when I was 19. Have issues drinking and swallowing and I’ve been telling her since I was 19 and I’m now 27 years old and still has yet to remove my thyroid despite the issues I’ve told her about. She rather have me get an ultrasound every 6 months and tell me the same thing each time and I’ve about had enough of it. I don’t travel an hr by bus to my appointments to get told the same bs. I grow concerned the worse it’s getting and hurts to eat and drink in which I’ve complained to her. She just tells me to get another ultrasound since one she has on file is not current which it’s only a couple months old to be exact. I’m in pain and yet no one seems to care but yet charge me an arm in a leg each visit tho😡

Cassandra Wellworth

I have been a patient of Dr. Sam's for many years. In 2015, when I had my first child, I chose Dr. Sam as our family practitioner. My first issue is how ridiculously difficult it is to get anyone on the phone, to speak to a provider, or to simply make change or cancel an appointment. The hold music hasn't changed since I became a patient here and trust me, if you are a patient here you're on hold A LOT. I never thought much of Dr. Sam constantly having students following her into the exam rooms, even a scribe on some occasions but at one point when I had brought my son for something routine, she spent more time explaining to the student what was going on than she did with me or my sons father. Many times I would make an appointment to be seen, presenting with multiple issues and she would address one and tell me to make an appointment for the other stuff. When my child was a year old he contracted Coxsackie Virus. We brought him in immediately presenting with a 103 fever, a rash on his face, back, and arms, and miserable. Dr. Sam was on one of her many vacations and we were forced to see a PA in the practice who has since been removed (Caitlyn Kowitsky sp?) She sent us home and told us to give him Benadryl as she believed it was just allergies. By midnight we were in an ambulance being transferred to Albany Med, as my sons fever rose to 105 and he was not waking. I let the situation pass thinking it was a fluke, that the PA made a mistake and soon she was removed from the practice so I continued my family's care at CFC. Skip ahead to last month, I needed emergency dental work done, but as we are trying to conceive and I was late the DDS required proof of pregnancy or lack thereof. It took 2 days and 4 phone calls to get a pregnancy test which they boast as providing free! I will say, Sheila in the moms program is great and very helpful. Last night I was sent home from work sick, went to Urgent Care and diagnosed with Pneumonia and and ear infection. I mistakenly told the Dr. There that I believed I had some albuterol left for my nebulizer and that if not I could obtain some by calling my primary care. This is the reason I am writing this review. I called at 10am, 1130am, 3pm, and 425pm trying to get some help so that I can breathe and improve my condition before I have to go back to work. A nurse told me Dr. Sam was on vacation (surprise) and that PA Bob Smith would get back to me before the end of the day. Today is Friday. They didnt call, nor did they answer when I called back. I can't breathe without coughing, I cant go back to work. I will spend my time in bed researching a new family practice as should anyone considering Cohoes Family Care. Footnote: My name is Cassie and after 12 years she still calls me Casey.