US Social Security Administration

Category: Social security office

Address: 1 Broadway Center 8th Floor, Schenectady, NY 12305, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Thy Nguyen

Jun 1, 2022

My parent went there to change the name of social security card. We have completed form online and processed only 7 mints. The gentlemen my mom spoke with were polite and professional (at window 5 on June 1, 2022). Please note that to flextime as you might get line in 45 - 60 mints, the rest is fine.

Xena Kilth

Mar 7, 2022

I mailed out paperwork to get my baby’s SSN. I still have not gotten it and I mailed the stuff out weeks ago. I try calling but it doesn’t ring and than it says my call can’t be complete every time. How am I supposed to file taxes if I don’t have her card?!?!? How unprofessional!!

C Potenza

Feb 24, 2022

Absolutely ridiculous!!! The management there should be ashamed of themselves!!!! COVID or not there is no excuse!! I am so sick of people blaming their inefficiencies on COVID at this point in time! After calling the 1-866 number many times no one answers and after waiting several minutes it just hangs up. LAZY LAZY LAZY! I am so sick of this! My poor 90 year old father can't even get a SS replacement card because you can't manage to do you job!!! FIX THIS PLEASE.

Grace Gervais

Oct 13, 2021

Have been on hold for a total of 80 minutes this morning to check on my name change application for a replacement card. The first time I called I was on hold for forty minutes and then the service hung up on me saying to try again later. If you’re not taking in person appointments please answer the phone - we’re looking to you for help!

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Questions & Answers

Do I need an appointment to speak with someone if I come in?

Denise Hartmann | Aug 31, 2018
keith graham | Aug 31, 2019

No you do not, Just bring I.D. and a birth certificate and you can get your card free

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What is the actual phone number for the Schenectady location???

Randomgrl33 (No-one of Consequence) | Aug 31, 2018
Amy Mackson | Nov 3, 2021

Whats the Schenectady office phone number?

I need a replace social security card. What do I need to bring?

Fran Schmidt | Aug 31, 2019
Basil Walker | Aug 31, 2019

I.d. proof of address, birth certificate

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where do I park

Bob Belive | Aug 30, 2020
Irina Miller | Aug 30, 2020

Across of street, LAZ parking

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Payment. Date for. October. Benefit

Gwendolyn Stancell | Aug 31, 2018
Stephen Kelly | Aug 31, 2018

November

If I need to contest a social security denial can I do it in the office

Tanya Koller | Aug 31, 2019
Josh Mitchell | Aug 31, 2019

Yes, but you can also do the appeal online at SocialSecurity.gov. My advice would be to do neither without talking to a Social Security attorney. They will not charge you unless you win your appeal and even then will only take 25% of what you are owed by SSA.

we just moved from fl to ny and need to give you new adr

Sue and Ron Brown | Aug 31, 2019
Tasha Savage | Aug 31, 2019

Go to the post office for address change. Or for the change of address call social sec 800 number

If I have proof of address as I'd WITHOUT my birth certificate can I still get it replaced

Maelynn Meyre | May 2, 2022
Haydee Rodriguez | May 2, 2022

I'm not sure maybe some other form of ID might work. If that doesn't work out try requesting one by mail.

Is this place open

5moke | Apr 2, 2022
Maria Rodriguez | Apr 2, 2022

Yes

Now with covid is it open for walk in or I need a appointment

Emily Torres | Apr 2, 2022
Maria Rodriguez | Apr 2, 2022

Appointment

Are they open now since covid?

Aisha Thomas | Jan 2, 2022
Jeorge Perrin | Jan 2, 2022

No not until the new year

How do I report a death to end benefits

Teri ONEIL | Dec 3, 2021
Carla Shields | Jan 2, 2022

Call your Social Security office have all the paperwork like they Social Security number they full name date of birth the address they live at and let them know that they past

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Can I come in to apply for a social security card with out an appointment

Dinesh Arjune | Dec 3, 2021
Alyssa Bryant | Dec 3, 2021

Nope you can't you have to call repeatedly until someone answers and then they'll tell you what you need to do, I had better luck reaching the Albany office

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I have been calling the Schenectady office for a week to ask some questions about a claim with no answer. I hear music for hours. Same when I call the National 800 number, Can I come in to ask the questions.?

Martin Ferracane | Aug 30, 2021
David Anthony Helps Sr. | Aug 30, 2021

No they wont even let you in the building they said to call and if you get an answer then you may schedule an appointment... SMDH.

can I make a appointment to discuss when I can collect my benefits ?

Susan Genco | Aug 30, 2020
Zach | Aug 30, 2020

You should probably call Social Security to ask a question like that.

WHAT DO I HAVE TO BRING IN TO GET A REPLACEMENT CARD FOR A CHILD?

Robin @ussander | Aug 30, 2020
Irina Miller | Aug 30, 2020

To replace your minor's child social security card: certificate of birth as proof you're one of the parents registered by vital statistics bureau within state of birth. If your child is over 15 yo, your child has to be present during the SSA visit. 🤗🤗🤗 Am I right SSA? Indeed

do i need an appointment to apply for my social security card

Donald Ramnauth | Aug 30, 2020
Irina Miller | Aug 30, 2020

You don't need...walk in process. Get a number, complete an application and make sure you will have your id, birth certificate or passport or whatever status you have as proof and identification

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Is there a way to mail my social security card to me as I have no liable transportation ?

Keith Storm | Aug 30, 2020
Carla Shields | Aug 30, 2020

Don't know. Would have to ask how to go about doing it

do i have to make a appt. to come in?

debbie levers | Aug 30, 2020
Traci Daye | Aug 30, 2020

It depends what you are going for

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Can i make an appointment to talk come in and ask a few questions? If not what is the best time to come in? What is the typical waiting time? Thank you

Gayle | Aug 30, 2020
Irina Miller | Aug 30, 2020

😂😂😂😂😂😂😂😂 Questions sounds like copied and pasted from web site with little bit of spicy accent.🤩🤩🤩🤩🤩 Your options are if you have questions: -Call 800 number , wait and ask. -Visit local branch, wait and ask. There's no such a good time or waiting time...unless you have scheduled appointment. Be prepared to wait 1-6 hours depending on the volume of customers. 😍😍😍😍 🤣🤣🤣 we appreciate your patience and thank you for waiting...even your question might not be resolved right away and you have to wait 3-4 years or maybe longer.

Do they close 12-1 for lunch

Joyce Baker | Aug 31, 2019
Cassadra Freiermuht | Aug 31, 2019

They r open from 9am-12pm

I need an Award lettet

Niroma Johnson | Aug 31, 2019
Forever love | Aug 31, 2019

U asking can u get an award letter

I have to change my son last name on his social security card what all do I need

Phelaine Gowans | Aug 31, 2019
Josh Mitchell | Aug 31, 2019

You will need his birth certificate, his current Social Security card, and whatever legal document changed this name, if applicable

How long after I apply for SS does it take to receive the first check? Please let me know so I can plan accordingly. Thank you Ernest Davis

Ernest Davis | Aug 31, 2019
Candi Purdy | Aug 31, 2019

Usually get answer in,a about 4 months

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What is the schenectady office direct #

Arlene Bankwski | Aug 31, 2019
Ronny F | Aug 31, 2019

If you call the national# easily found on google, they'll route you to the office you want or give you the number.

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Can I get medicare supplemental health plans here

Michael Noviello | Aug 31, 2019
JACQUELINE DEYNE | Aug 31, 2019

I'm not sure if you can get medicare without applying for Ssi or Ssd. You can call the office or go check online.

How should you be able to tell if you got approved cause I tried once and I got denide and this is my second time I have seizures and epilepsy ADHD bipolar anxiety depressionso how do you know if you got approved

Marshall Relyea | Aug 31, 2019
Ronny F | Aug 31, 2019

They will definitely send you an "approval" letter if you're approved. After which you have to wait about 8 months for benefits to start from time of approval. You wait even longer for Medicare, 1year if i remember right. I had all proof of severe permanent injury needed and they still denied me the first time but I was persistent and just re filed my same "medical-evidence" and was approved. You don't need a lawyer if you have proof, it's that simple so don't waste your money.

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I called social security twice they tell me they do not make appointments I hope they are right I’m going to the one in Schenectady Ny

Eric Harrison | Aug 31, 2019
chrystal molloy scism | Aug 31, 2019

I think they do make appointments. But if you show up early you can get in and quickly. I have to go there a lot... And it's never for long. You just need to have all your stuff ready and show up early. I think they open at 9 but you can show up at 830 and sign in.

Should I request an appointment and what is a not-so-busy time to visit?

Basil R Bhan | Aug 31, 2019
Anthony Martinez | Aug 31, 2019

It's easier to just walk in

do i need an appointment to come in to speak to someone about medicare?

Dave Sisson | Aug 31, 2018
Marylou Richards | Aug 31, 2018

Yes you do

I applied for Medicare a few months ago and my application was accepted and I received my Medicare Card. It will start in July, I am waiting to receive Social Security until 2019, how do I pay for the part B, I have not received anything about this

John McLeod | Aug 31, 2018
Jeffery Spearman | Aug 31, 2018

You only have to pay if you make over a certain amount if you go to the Social Security office they will let you know

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