Ferman Chrysler Jeep Dodge Ram of New Port Richey

Category: Car dealer

Address: 4023 US-19, New Port Richey, FL 34652, USA

Phone: +17278475555

Opening hours

Sunday: 11AM–5PM

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: 9AM–7PM

Reviews

Raphael Vazquez

Jul 17, 2022

Well what I can say about my experience here was the sales department is amazing. I really felt like they actually had my best interest in heart. From the moment I walked in to the moment I looked at many models and prices, to the beautifully roasted coffee that was given to me while I waited for final paperwork to be filled I felt like I was truly part of the family. It felt like I was an old friend talking to another looking for the vehicle that truly speaks to me it didn’t feel pushy, I didn’t feel like my intelligence was insulted like other dealerships make you feel by offering you TV’s and tablets in exchange for not getting a price you want on a vehicle it was an amazing experience I finally felt like I found a life long dealership for me and my family to go to when that special time comes. The service department on the other hand I don’t think I’ve ever had a bigger headache dealing with anything in my life. I’ve had the same issue with my vehicle multiple times without the issue being resolved, It would take multiple days for a call back from a service associate or manager. I felt like I had to really jump through many hoops to finally talk to someone in management about the same issue I’ve had over and over again without anything really being solved. I’m at a point in my life where if a feature in my car breaks down I’m leaving it broke. i bought a brand new car so I wouldn’t have to keep fixing my car over and over again and if it does I expect an amazing service department to take care of it. You’re not going to get it here. If your going to buy a car here they’ll take care of you give you a good price and make you feel good you’ve made the investment. if you’re expecting it to be fixed where you bought it, just go somewhere else I promise you to the service department your just a number and another customer in a long line of other customers that needs a problem resolved with their vehicle.

Kirby Weber

May 24, 2022

Neal is probably the Best salesman in the area !! No pressure no B/S straight shooter! Will get you a great deal trade in or not!!! The finance Department is flawless with expertise in any aspect you might need! Ask for Neal in Sales and Scott in Finance!!!!!

Duke Berkshire

Apr 21, 2022

Great experience from beginning to end. I made an appointment by phone and when I arrived I was greeted and directed to my service advisor, Mike. He was friendly, efficient and completely explained the scope and cost of the service. When the work was completed, Mike arranged the shuttle to pick me up. It arrived on time and Cher, the driver was also courteous and friendly. My car was ready when I arrived and check out was quick. This is the 3rd time I had my car serviced there and I will be back again. Great job!

Johnny Jalopy

Mar 15, 2022

My sales man Raymond Haas was Amazing and kind and super friendly. A straight shooter. Scott Poth in financing was great what a super experience the two of them made my purchase. I love my Jeep Mojave

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Questions & Answers

Why is it thats ur service takes over 2hr. To fix a tire.. when u know what the problem is!

Daniel Carrieri | Aug 31, 2018
Edward Maiorana | Aug 31, 2018

Same issue everywhere. Even Walmart

What the price to get a compunter re program in 06 dodge durango and how long does it take. Does u have to replace the compunt

Fred Felder | Aug 30, 2020
Latino3581 Marquttie | Aug 30, 2020

Well, first of all. I'm not a mechanic. That will be through Dodge dealership itself to reconfigure 8 your computer system on a 06 Durango But I have a cousin that's in Ruskin who can do it. Very cheap.

How much does dodge dealer maint cost 2 re program. The compunter. For 06 dodoge durango

Fred Felder | Aug 30, 2020
Chris Stineman | Aug 30, 2020

Great question. I would suggest calling service dept. It may vary depending on the specificity of what is needed.

Why are the neons have an over heating problem.?

Bill & Malinda Glasgow | Aug 30, 2020
Pedro Evangelista | Aug 30, 2020

The best thing to do is had it checked out there at the services department.

I was at a jeep dealership yesterday I was trying to find some touch up paint for my 2015 renagrade trail hawk they said they cannot order it and sent to to another dealership who does there body work They said color is not available

ronald witzel | Aug 31, 2019
Andy Wilson | Aug 31, 2019

You might want to check with a body shop.

When my car is in for recall work do i get a loaner

Ricky Kapp | Aug 31, 2019
Brentin Mosher | Aug 31, 2019

I would call and ask but typically at any dealer loaners are only provided if the car needs to be kept overnight or something.

Why is the service department customer service selective on which customers they are taking care of off? Wait in line and get skipped even when I was there first and had an appointment. Jaime and all reps do this except Jason- he is good to go

Kit Kat | Aug 31, 2019
Bill Reid | Aug 31, 2019

I'm guessing you haven't been going there too long. Cuz Jamie is a way better service guy than Jason. They never call me back when I call to try and make an appt.

my 2016 dodge journey sxt was recalled cost my wife $100.00 deductiable. now recalled again. should I get in touch with NHTSA

Frank Madden | Aug 31, 2018
Brian H. | Aug 31, 2018

Shouldnt have to pay anything for a recall

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How much is a remote control key for my 2010 dodge grand caravan?

Dawn Hullfish | Aug 31, 2018
Charlie Comblo | Aug 31, 2019

Buy it on line...

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I need to come in for an oil change and have my brakes looked at

Brenda Hardy | Aug 31, 2018
Brenda Hardy | Aug 31, 2018

Okay, thank you

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Do i need appt this aft for a PT Cruiser oil change? Dont live close; im on Rowan Rd to see doctor.

Shirley Rounds Schirz | Aug 31, 2018
Bryan Spencer | Aug 31, 2018

It's not required to but it would speed things up it's more like a first come first serve type deal

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