John Muir Health Urgent Care Center

Anh NG

What is the point of URGENT care when we walked in they told us we need appointment. My 2 years old just had a high fever and a seizure, we walked in at 4pm and they told us the next availability is 8:30pm?! And told us their Ped doctor was not there. Then please don’t call yourself URGENT care, call yourself NORMAL care so we don’t just walk in, save our time and our urgency to go where else.

Dana Springer

I was seen by a physical assistant with acute pain. They wouldn’t treat me with the tests I need. I havd insurance and I’m immune compromised due to cancer. I can’t get hold of my primary care doctor. I’ve been on the phone for 40 minutes to try and make a appointment to see her. They want you to go sit in the emergency for hours in critical pain and be exposed to all the germs. My message is don’t waste your time to go there. She refused to even look up my medication list to get pain medication. Worst experience ever.

L T

Staff was great. Dr. Khan is a good listener and extremely competent. I had been through a lot trying to get help for a reaction and she knew right away what was going on and knew all about the meds I could and couldn’t have with my conditions. Need more doctors like her.

Pierre Mavaji

Went there today because my one year old has a fever. They wouldn't give me a doctor's note so she could be excused from daycare. They said she has to have a fever when she comes in. Well I take care of my child and had already given her medicine to lower her temperature. The nurse couldn't get my one year olds' pulse as she wouldn't stay still. I asked her to get the pulse manually and instead she told the doctor I was refusing service and then stormed out. Honestly I think they don't know how to do anything without machines. Sad.